side menu icon

Renew your membership.

Your Passport to Greater Adventures!

There’s so much to explore in Girl Scouts—whether it’s sing-a-longs around a campfire, coding a miniature robot, or doing good in your community. Your options in Girl Scouts grow along with you, with sisters to support you through life’s ups and downs, and cheer you on to greater adventures!

Renew Your Membership Today

Log into your MyGS account to renew.
Not yet a member? Join now.

Ready for your Girl Scout adventure? Explore what's next.

Renew your membership by September 30* for your troop to be entered to win a one-night stay at one of our Girl Scouts of Western Ohio's camp properties (up to $100). 

*The troop must have renewed at least 5 girls and 2 leaders (3 CSA girls) to be entered into the camp drawing. Winners will be announced in mid-October.

Renewal Assistance and FAQ
How to Renew
  • Sign into your MyGS account. In the Log In box, enter your email address and the password you set up when you created your account. If you do not remember your password, you can also click the “Forgot Password” and receive an email to create a new one.
  • Click on the “My Household” tab located on the left-hand side of the screen. 
  • Scroll down to the person you want to renew. Click on the box beside “Membership” and the box beside the troop/roles you want to rejoin. Do this for all the people in your household that are renewing. Click on “ADD Renewal” to take you to the confirmation page.  
  • Update information as needed then, choose the “Membership Year” you want, select the “Payment Type” from the options below. Note: Use our Digital Dough form to renew instead of submitting through MyGS. 
  • Click on “Submit Member Details”, then click on “Review Cart.”
  • Make sure you click the box beside “I agree to the Girl Scout Promise and Law” then “Add Payment Details.” 
  • If you choose Credit Card you will want to enter that information on the next page. If you choose Financial Aid that will process within 24 business hours.
  • You have now been renewed! Remember we are always here to help. Please do not hesitate to reach out to Customer Care at 888.350.5090 with any questions. 
How to Check Your Troop Roster


Review how to check your troop roster on myGS to identify the status of the members in your troop and help girls and adults renew.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care team at 800.350.5090 or send us an email.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from [email protected], so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care team 800.350.5090 or by email to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account. Call 800.350.5090 or send us an email.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact the Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact the Customer Care team to merge the two accounts into one.
  • Customer Care may be reached at 800.350.5090 or by email.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our Customer Care team can provide additional support. Call 800.350.5090 or send us an email.


Financial Assistance

We are committed to offering financial assistance to any girl who needs it. When renewing her membership, simply select Financial Assistance and we'll cover her membership—no questions asked.

Or, if you'd like to support the renewal of a girl or volunteer whose family is experiencing financial challenges, you can make a gift.

Have questions?

If you have questions, the Customer Care Team is here to help! Call us at 888.350.5090 or send us an email.