Resources for Cookie Managers | Girl Scouts of Western Ohio

The largest girl-led entrepreneurship program in the world.

When girls participate in the Girl Scout Cookie Program, they learn lifelong skills while earning fun rewards and troop proceeds to fuel their adventures. You can help them climb with courage and achieve success!

The tools and resources we’ve prepared will allow you to select the level of participation and contact that is comfortable for your troop so that your Girl Scouts will have a successful program no matter how you participate.

The Power of Cookies

Before diving into all the cookie resources, let's take a moment to appreciate the awesome things that happen when girls participate in the Girl Scout Cookie Program!

Did you know that 100% of the proceeds from the Girl Scout Cookie Program stay local, within Girl Scouts of Western Ohio? That means every package is packed with sweet, sweet benefits that help fund exciting programs and camps. Plus, troops directly receive funds for their own goals and plans. So, let your cookie fans know when they're purchasing a box of cookies from your troop, they're investing in an amazing cause.

100% of proceeds stays local!

2026 Digital Cookie Book

Manage the Cookie Program like a pro! Check out the Cookie Book for step-by-step instructions, important dates, and more.

DIGITAL COOKIE BOOK

Getting Started: Troop Cookie Managers

The Girl Scout Cookie Program is the largest girl-led business out there, but don't let that scare you off! We've got everything you need to jump in and get started.

Register as a Troop Cookie Manager
Complete the Cookie Manager Agreement.
Verify that your troop has submitted a Bank ACH Form
Connect with your area service unit cookie coordinator for your troop's cookie training. Not sure who that is? Customer Care can help!

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September-December - troop cookie managers should register as Troop Assistant – Cookie Manager for the 2025-2026 membership year, receive the welcome email, and complete the online agreement form.
November-December - service unit cookie trainings will be held. Connect with your service unit cookie coordinator to learn more about the training for your area. Cookie materials can be picked up at the training or directly from your coordinator.
December 11, 2025 - Cookies 101 for New TCMs Webinar at 7 p.m. Watch the recorded Training for Experienced Troop Cookie Managers
January 2, 2026 - Digital Cookie and Smart Cookies access opens for TCMs
January 7, 2026 - OPENING DAY OF THE COOKIE PROGRAM! Initial Order taking begins, Digital Cookie opens for all, and troops can begin soliciting troop-secured booth locations
January 12, 2026 - Troop booth soliciations open
January 22, 2026 - Intial Order & Booth Signup Webinar at 7 p.m.
January 26, 2026 - Cookie Booth sign-up at 7 p.m. (2 locations)
January 28, 2026 - Cookie Booth sign-up at 7 p.m. (3 locations)
February 2, 2026 - Troop orders due in Smart Cookies by 11:59 p.m.
February 3, 2026 - Special mystery rewards announcement!
February 3, 2026 - Cookie Booth sign-up at 7 p.m. (4 locations)
February 5, 2026 - Cookie Booth sign-up at 7 p.m. (unlimited locations)
February 12, 2026 - Pick-up, Cupboards, and Booth Tips Webinar at 7 p.m.
February 20-26, 2026 - Cookie Pickup Week
February 26, 2026 - Cookies in Hand Phase Webinar at 7 p.m.
February 27, 2026 - Troop-secured booths begin; Cupboard ordering opens in Smart Cookies
March 4, 2026 - Cookie Cupboards open (dependent on location availability)
March 6, 2026 - Council-secured booths open
March 19, 2026 - Finishing Out the Cookie Program Webinar at 7 p.m.
March 22, 2026 - Girl Delivery option shuts off in Digital Cookie
March 27-29, 2026 - Last Chance Weekend!
March 29, 2026 - LAST DAY OF THE COOKIE PROGRAM.
April 2, 2026 - Troop cookie money must be deposited. Any financial concerns forms (if needed) completed online; reward selections made and all transfers completed.
April 16, 2026 - ACH withdrawal of total balance due
May/June 2026 - Rewards begin to ship to service unit cookie coordinators

Initial Order Cookie Delivery

Initial order cookie orders will need to be picked up during the initial order delivery between February 20 - 26, 2026, from a selected location and timeslot of your choice. These times will need to be chosen when your troop's initial order is submitted in Smart Cookies. If your service unit hosts a delivery, contact your service unit cookie coordinator or delivery manager for more details.

Keeping the Cookie Momentum

Once your initial orders are placed, girls can continue to share their Digital Cookie links, collect paper card orders, and go door-to-door while they wait for cookies to arrive. These cookies can be fulfilled later than from your troop extras or a cookie cupboard. This is also a great time to prepare the girls for cookie deliveries and upcoming booths. Work on those pitches, make some great signs, and prepare for the fun! Be on the lookout for our mystery reward reveal announcement in your inbox on February 3!

Cookies in Hand Phase

We enter the Cookies in Hand phase once cookies are received during pickup week. This is when cookies are made available directly to customers through various methods, including cookie booths, cookie stands, drive-thrus, walkabouts, and more! This phase is the program's last phase and ends on the last day, March 29, 2026.

Training Links for Volunteers toggle arrow

ABC's Smart Cookies order management system makes managing your troop's cookie program easy!

To learn more about Smart Cookies, check out the overview of ABC's Smart Cookies Training.

To view ABC Baker's resources, visit abcbakers.com.

Tidbit Tutorials

Tidbit Tutorials are short videos that guide you through different aspects of the Cookie Program and the Smart Cookies system in just a few minutes!

Registering in Smart Cookies
Initial Order Entry by Girl
Placing Planned Orders
Troop to Girl Transfers
Virtual Council Cookie Share
Troop Secured Booth Request
Managing Orders in Smart Cookies
Distributing Booth Sales Using Booth Divider
Create and Manage Recognition Orders
Troop Orders in Digital Cookie-Smart Cookies

Digital Cookie Training Links
DC Troop Dashboard
DC Troop Site Links
DC Troop Mobile App
Digital Cookie Training Links Flyer

Digital Cookie Training Links for Families and Girls

Troop Financial Management

Troop Cookie Managers should complete Financing the Fun Troop Financial Management Training available on GSLearn.

Use these best practice tips to be a troop financial wizard. You will learn how to keep accurate records and involve girls in troop money management, money-earning and troop sponsorship policies, and year-end reporting. This learning is required for all approved volunteers who manage troop funds.

Recorded Training for Experienced Troop Cookie Managers

While you may have managed the cookie program in the past, this is a new year and a perfect time for a refresher. Tune into this recorded training to catch yourself up on the new cookie season. This training is great for all experienced troop cookie managers, but does not replace your in-person service unit cookie coordinator training that includes all the details to get you ready for the season ahead!

Cookie Manager Training Recording

Cookies 101: Brand New Troop Cookie Manager Training

Way to go! You met with your new troop and jumped into the role of troop cookie manager. This training is perfect for you as you prepare for your very first cookie season! Please bring any questions you may have to this interactive session and get the support you need for your next steps. You've got this!

December 11, 2025 at 7 p.m. - Watch the Replay

Phases of the Cookie Program

Feeling a bit overwhelmed? We are here to help! These webinars break the Cookie Program into phases to ensure you have everything you need when you need it. These webinars are designed for new and returning troop cookie managers.

Initial Order & Booth Signup Webinar
This webinar is designed for all troop cookie managers. During this webinar, we'll walk through the Smart Cookies system, place your troop's initial cookie orders, learn how to sign up for cookie booths, and answer all of your questions!

January 22, 2026 at 7 p.m. - Watch the Replay

Pick-up, Cupboards, and Booth Tips
Interested to learn what to expect at cookie pickup, what cookie cupboards are and how they work, or want to understand more about participating in cookie booths? This is the webinar for you! We'll also take a look at using Smart Cookies and best practices.

February 12, 2026 at 7 p.m. - Watch the Replay

Cookies in Hand Phase Webinar
This webinar is designed for all troop cookie managers. Join us as we walk through the last phase of the cookie program, where girls have cookies in hand! We'll walk through recording troop-to-girl transfers, tracking cookie booths sales and more!

February 26, 2026 at 7 p.m. - Watch the Replay

Finishing Out the Cookie Program Webinar

This webinar is designed for new and returning Troop Cookie Managers. Join us to learn how to finish out the Cookie Program and wrap up your cookie financials.

March 19, 2026 at 7 p.m. - Watch the Replay

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Hey there, New Cookie Manager!

Thank you for stepping up to lead your troop’s Girl Scout Cookie Program! Because of you, girls gain valuable life skills that will stay with them for a lifetime.

We know there’s a lot to learn when navigating the Cookie Program, but don’t worry, we’re here to help every step of the way!

Your first line of support is your service unit cookie coordinator. This dedicated volunteer in your area will train you, share updates, help you troubleshoot, and provide your program materials. They’ll be your go-to guide throughout the entire program. If you aren't sure who that person is, give our Customer Care a call and they can help. 888.350.5090.

We also highly encourage you to attend our webinar trainings. Whether joining live or watching the recordings afterwards, these sessions offer just-in-time tutorials and tips to help you feel confident and prepared. Check out the Training Links for Volunteers section below for all links. Let's get this cookie party started!

Cookies 101: Brand New Troop Cookie Managers

December 11, 2025 at 7 p.m. - Watch the Replay!

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The 2026 Cookie Program materials are currently being written, edited and prepared for your viewing. Check back soon for updates!

The Cookie Book is your go-to resource for managing the Cookie Program like a pro! The book has step-by-step instructions, important dates, links to tutorials, and more!

Looking for more information about the cookies and their ingredients? Check out the 2026 Cookie Lineup and Allergen Chart.

If you would like additional hard copy versions of the 2026 Cookie Order Cards included in your troop cookie materials kit, connect with your service unit cookie coordinator for more. Not sure who that is? Give Customer Care a call at 888.350.5090 or by email.

Need more copies of the order form in a hurry? Download and print the Order Card One-Pager today!

2026 Full Order Card (English)
2026 Full Order Card (Spanish)

Note: Gluten-Free Caramel Chocolate Chip cookies will only be available to purchase online through Digital Cookie storefronts for shipping only.

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It is important you discuss the cookie program with your caregivers. Use the age-level Cookie Program Family Meeting Guides to help guide you through that cookie family meeting.

Hold your Family Meeting for the Cookie Season in confidence with the support of these meeting guides courtesy of Girl Scouts of the USA!

During cookie family meetings, hand out all Cookie Program resources, including the Family Guide with the rewards lineup and our council-specific dates and details to our Girl Scouts of Western Ohio program.

If you need more order forms, connect with your service unit cookie coordinator or print and hand out to your troop.

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Girls participating in the Girl Scout Cookie Program will learn awesome skills they will use for the rest of their lives and earn rewards! Prepare for a cookie season packed with new adventures, and rewards. This year, it's easier than ever for girls to keep track of their progress and earn sweet recognitions with our more simplified rewards structure.

Check out our 2026 Cookie Program Rewards Lineup

NEW! Membership Reward

36 Packages = FREE 2026/2027 Membership + BFF Theme Patch!

Girl Scouts who sell 36 packages (just 3 cases!) will earn their Girl Scout membership for free—a $65 value! Earners will receive the Brave. Fierce. Fun! cookie program theme patch.

Girls who reach this level will receive their membership and patch, regardless of the optout option so all girls at this level will earn both! Base rate troop proceeds are not included on the first 36 packages sold per girl. With package 37, troops start receiving proceeds and every package from there on out contributes to your troop funds! Check out our Membership Reward FAQ section for all the details.

Girl Scout Shop Powered by Amazon

Welcome to the GSWO Shop powered by Amazon! At some reward levels, Girl Scouts will earn the chance to shop from a custom catalog of items hand-picked just for GSWO.

When selecting this reward option, Girl Scouts can:

Explore a special collection of items just for Girl Scouts
Choose what they love within their reward level
Have fun picking the reward that’s just right for them
Items are conveniently directly shipped to the earner

It’s a personalized way to celebrate their hard work and achievements! Check back for samples of reward options you'll find in our Amazon shop.

Cookie Rewards = Time at Camp

Girls that sell 2,026 packages of cookies and select camp credit in their rewards will receive a $200 camp credit! (Deposit is required based on the camp selected.) At the 700+, 1,000+, or 1,500+ package levels, Girl Scouts can choose an unforgettable program experience with GSWO.

Spooky Camp Adventures

At this reward level, girls will enoy spooky VIP fun in October with a special cookie twist at:

Spookybrook at Camp Stonybrook
Spookyhaven at Camp Woodhaven
Monster Mash at Camp Libbey

Girls Keep Shining: Glow Party

Girls selecting this reward option will be invited to spend the afternoon into the evening enjoying classic camp fun and outdoor adventures at Camp Stonybrook. The night will wrap up with an exclusive glow-themed celebration including music, glow sticks, neon colors, and black lights! It's a fun and safe way to honor how far they've come and just how brightly they shine! (date coming soon)

Cookie Cruise

Girls who choose this reward will embark on an unforgettable riverboat adventure! Set sail with JM Cruises in Toledo or BB Riverboats in Newport, KY, and enjoy 2 hours of food, fun, friendship, and exclusive Cookie Cruise swag. It’s the ultimate way to celebrate a successful cookie season—anchors aweigh!

BFF Plush + Club Cookie

At the 210 package level, girls won’t just earn their very own BFF, our adorable black-footed ferret mascot plush, they’ll also snag a spot in Club Cookie!

Members of Club Cookie get treated to surprise rewards and special opportunities all year long, including exclusive virtual programs, VIP access at select GSWO events, and sweet discounts on merch.

It’s the club every cookie boss wants to be in!

Digital Dough

At some reward levels, girls can opt for Digital Dough instead of a traditional reward. Digital Dough is a council digital gift card used to pay for service unit day camps, council-sponsored programs, in the shop, or next year's registration.

The electronic gift card numbers will be emailed to caregivers with redemption instructions by May 2026.

Digital Dough expires on March 15, 2027.

Redeem your Digital Dough

Girl Scout Membership Reward FAQ toggle arrow

We heard your feedback! New for the 2026 Cookie Season: when a Girl Scout sells 36 packages of cookies, she’ll earn a free Girl Scout membership for the 2027 Girl Scout membership year.

If a troop or girl opts out of rewards, does the free membership reward still apply or is it included in the opt-out?

Even if a troop opts out of all other rewards, the free membership reward will still be awarded to the Girl Scout who earns it and is not part of the opt-out program.

If girls are graduating seniors, can they use it toward an adult membership or their Lifetime membership?

Yes, graduating seniors can use the membership reward toward an adult or Lifetime membership, allowing them to continue their Girl Scout journey.

Can the membership reward be transferred to another girl if an earner is not returning in the fall?

No, the membership reward cannot be transferred to another Girl Scout. It is awarded only to the girl who earns it.

What will the redemption process look like? Will renewal be automatic or will caregivers have to renew for MY27?

Renewal will be required. Registration for membership year 2027 will not be automatic, the exact process is still being finalized. Additional details will be provided before renewal begins in April.

Do girls have to be in the troop at the start of cookie program or if they join part way thru and still sell 36 packages, can they also earn it?

Girls who join the troop partway through the cookie program can still earn the free membership reward if they sell 36 or more packages.

How does the free membership reward affect troop proceeds for the first 36 packages?

For the first 36 packages each Girl Scout sells, proceeds will be reduced by $0.85 per package. If the troop earns proceeds above $0.85 per package (for example, through the Early Bird or per girl average proceeds tiers), the troop will receive the difference on the first 36 packages. Once a Girl Scout sells package 37 and beyond, the troop will receive the full amount of the proceeds tier they’ve reached.
For troops that normally pay for membership renewals, Girl Scouts who earn their membership renewal through the cookie program will help the troop avoid the MY27 higher dues costs.
Troops with long-term fundraising goals for travel, community service, leadership projects, etc., may wish to discuss the option of troop dues with their families to support these efforts since membership dues would be covered.

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The Girl Scout Cookie Program is more than just selling cookies—it’s about helping girls build 5 lifelong skills: goal setting, decision-making, money management, people skills, and business ethics.

As a volunteer, you play a key role in guiding girls through this experience and helping them grow their confidence and leadership. Explore fun troop activities below to help your girls put these skills into action as a team!

The Cookie Program is the largest girl-led business in the world, with Girl Scouts selling over 200 million boxes each season. Thanks for helping shape the next generation of female entrepreneurs!

Check out our Troop Activities page for more cookie fun.

Ways to Participate

Participating in the Girl Scout Cookie Program is an important part of the skill-building process for girls. There are many ways for girls to participate according to their comfort levels. Explore the Navigating Ways to Participate handout for an overview of participation options!

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The Digital Cookie app is a great way to utilize Digital Cookie while on the go. Once you have set up your Digital Cookie site, use the free Digital Cookie Mobile app to view your troop!

Learn more about using Digital Cookie through tip sheets and training vidoes in our Digital Cookie Trainings for Cookie Managers.

Need to help your families as they connect with Digital Cookie? Check out the Digital Cookie Trainings for Families for walk-thrus and troublshooting. For a deeper look into the updated Digital Cookie functions. These tip sheets are also available on the Cookie Resources for Families section as well.

Still not finding the answers to your questions? Connect with the Digital Cookie Help Desk!

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Empower girls to boost their cookie businesses by going digital! The Digital Cookie platform is a great tool to help girls expand their cookie businesses. With this platform, connecting with customers and processing orders is a breeze. Customers can easily purchase Girl Scout cookies online, with the option of having them delivered directly by the girls themselves or shipped to their homes. Plus, transactions are made easy with convenient, newly updated online payment options.

Encourage your troop to set up their Digital Cookie storefronts on January 7 - that's when the magic begins!

Credit Card Payments

Ready to deliver your cookies and looking for credit card payment options? Digital Cookie has the solution! Girls can accept credit card payments while delivering with the Digital Cookie app. If the order was placed in advance through Digitial Cookie, then the order was already paid for, and the cookies will need to be porch dropped.

Learn more about navigating the Digital Cookie app, check out the Digital Cookie Mobile App tidbit tutorial video.

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Digital Cookie makes connecting with customers from the comfort of home easier than ever this year, with updated features and technology designed to support girls and troops—no matter how they choose to participate in the Cookie Program.

New this year: Troops can set up and share their Troop Digital Cookie storefront starting January 7! For troop cookie managers, your troop storefront link will now match your cookie manager login for simpler access.

Troops can share their storefronts on social media, and troop links will also be featured in the National Cookie Finder, allowing local customers to purchase shipped or donated cookies and support their local troops directly!

Troops can offer the Girl Delivery option if volunteers or girls directly share the Troop Digital Cookie link.

Digital Cookie Volunteer Training Links Flyer

The Digital Cookie Troop Site makes it easy for your troop to accept digital customer orders and payments, no matter where they are located.

If you use your Troop Site to process credit card payments at cookie booths or to accept digital delivery orders, you’ll need to make Digital Cookie payments to ensure that Girl Scouts are credited for those sales.

Digital Cookie payments also help you ensure your sales records are accurate throughout the Girl Scout Cookie Season.

With Digital Cookie payments, you can:

Balance the sales and payment totals for your Troop Site
Make payments to specific booth sales for credit card purchases
Transfer payments to Girl Scouts for the cookie orders they deliver

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Cookie Booths are a fun and important part of the Cookie Program! Girls learn communication, teamwork, and business skill, all while sharing their favorite cookies with the community.

Troop-Secured Booths

Troops can start connecting with local businesses on January 12.
Any business not already reserved by the council and listed in Smart Cookies can be a troop-secured location.
The Cookie Booth phase officially begins February 27.

Council-Secured Booths

Sign-ups take place on January 26, January 28, February 3, and February 5, all at 7:00 p.m..
Council booths open for sales starting March 3.

Tip: Booths are a great way for girls to practice real-world skills while having fun and selling cookies to the community!

To help manage your Cookie Booth inventory and sales, use this handy Cookie Booth Tracker Sheet at every booth!

Adult volunteers who are assisting at Cookie Booths, can help process payments at the booth if they have a Digital Cookie account already set up. The troop site link will need to be set up, but then those other adult volunteers will be able to use Digital Cookie to process payments.

Watch Digital Cookie Mobile App for Cookie Booths to learn more!

Drive-Thru Cookie Booths

Get cookies on the go! Drive-Thru Cookie Booths let customers grab their favorite Girl Scout treats without leaving their car—quick, easy, and fun.

If your troop is curious about creating a successful Drive-Thru Cookie Booth, look no further than our Pick-up, Cupboards and Booth Tips webinar. Tune in to learn more about boosting sales and making your booth a hit with cookie fans everywhere. Sign up through the training links section.

To aid with tracking inventory and sales at cookie booths, download the Cookie Booth Tracker.

Kroger Cookie Booths: Zero Hunger | Zero Waste

Troops setting up at a Kroger Cookie Booth should abide by the following guidelines:

Troops can have two adult volunteers and two to four girls at their table during their booth timeslot. Troops are not permitted to have more than four girls at your Kroger booth.
Please bring your own table(s) along with cookie inventory and your signage! The best signs are always the ones that the girls make!
Troops should set up outside the entrance doors without blocking the pathway or entrance. Outside set up also provides you with more visiblity! If the weather is inclement or unfavorable, troops can set up inside the lobby but should check in with the customer service desk to confirm before setting up indoors.

Bonus! Girls can get food smart with the new Zero Hunger | Zero Waste Patch from Kroger and Girl Scouts of Western Ohio! Girl Scouts can learn about the cycle of hunger and how it effects our communities, take powerful actions to reduce food waste, and make a difference to help end hunger in our community. Get ready to become an advocate for sustainability and make the world a better place!

Download the activity booklet »

Once girls have completed the activities, share their feedback to unlock your Zero Hunger | Zero Waste patch! After taking this brief survey, they'll receive an email for instructions to get their patch from our nearest Girl Scout Service Center.

Did you make a great memory or do something extraordinary with your troop while earning your patch? Share it using the hashtag #GetGrocerySmart on social media!

Wendy's Cookie Booths: Setup Instructions

Wendy's booths are great options, especially for younger troops looking for a fun booth that isn't as fast paced as busier locations. When hosting a booth at a Wendy's restaurant, please keep the following in mind:

Upon arrival, troops should introduce themselves to the manager on duty and show any confirmation to reconfirm the timeframe of the booth.
All customer access and pathways outside the restaurant must remain accessible and fully compliant with accessibility requirements. The clear width of all pathways must, in most instances, be a minimum of 3 feet wide, including, all walks and sidewalks, curb ramps and other interior or exterior pedestrian ramps, and floor pathways to/from the restaurant.
Troops may set up inside or outside, though outside on the patio is recommended for higher visability.
If setting up insite, troops may use the available tables or bring your own into the dining room.
Avoid setting up in areas that could block or limit building entrances, exits, or parking.
Bring any signs and/or flags to direct traffic.

Troops can and are encouraged to share information about their Cookie Booth at a Wendy's location.

Sample Caption:

Unbox your favorite flavors and make a difference! Stop by our Girl Scout Cookie booth at Wendy’s at [INSERT LOCATION] on [DATE] from [TIMES] and get your hands on your favorite cookies. Each box helps girls build skills for tomorrow. Hurry, they’re only here for a short time! #GirlScoutCookies

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Host a Cookie Stand!

Girls can team up with their caregiver to run a Cookie Stand—just like a lemonade stand, but with Girl Scout Cookies! It’s a fun, simple way to build business skills and connect with neighbors.

Guidelines

Supervision: A caregiver must be present and is responsible for any cookies they sign out. No extra membership or background check is needed.
Timing: Cookie Stands must follow all booth timeframes and can’t begin before the official Cookie Booth season.
Who: One caregiver with up to two Girl Scouts from the same household.
Where: At a troop-secured location (not already listed as a council booth) or at the family’s residence.
Approval: Caregiver gets approval from the troop cookie manager (TCM). Troop-secured sites must be submitted in Smart Cookies for council approval; stands at a residence do not.
Scheduling: If a location is already booked or too close to another booth, the request may be denied. Try another date or time if needed.
Cookies & Funds: Caregiver signs out cookies from cookie manager and turns in funds promptly to the TCM.
Multiple Troops: If girls from different troops participate, each troop’s TCM handles their own inventory and funds. Sisters in different troops must keep sales tracked separately.

Remember: Follow all standard booth rules. timing, setup, location guidelines, and great cookie etiquette!

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A Cookie Rally is a fun event that “rallies” girls to kick off their Cookie Businesses, learn new skills, and is a great way for girls to connect with other Girl Scouts while learning and having a blast!

Planning a rally for your service unit?
Our councils can provide free rally supplies like the 2026 Cookie Rewards sample set and ABC cookies for girls to try.

Deadline: Complete the Cookie Rally Request Form by November 15, 2025.
Note: Supplies are limited and first-come, first-served and reserved for service unit rallies, not troop-only events.

Check with your service unit cookie coordinator for more details.

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Digital Cookie

Ready to deliver your cookies and looking for contactless payment options? Digital Cookie has a solution! Girls can easily accept credit card payments while delivering through the Digital Cookie app. If the order was placed in advance through Digitial Cookie, then the order was already paid for, and the cookies will need to be porch dropped.

While our contract has ended with Clover Go, and this payment option will no longer be supported, troops can utilize Digital Cookie for credit card payments at booths. Troop cookie managers will see credits for those funds in Smart Cookies since those payments are deposited directly to the council.

Digital Cookie Mobile App

A foodbank truck loaded with Girl Scout cookies

Cookie Donations

Customers can double their impact by supporting girls and local organizations all at once. Plus, girls learn the power of philanthropy!

LEARN MORE

Promotional Marketing Tools toggle arrow

Ready to promote the Girl Scout Cookie Program? We have plenty of promotional resources ready for you to use.

The Marketing Resources page has everything you need to download or share socially to help spread the word!

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While managing your troop's Cookie Program can be conveniently handled through Smart Cookies, there are a few resources you may need to access outside of the cookie system to assist you with reconciling your finances for the program.

ACH

Finances will be handled through Automated Clearing House (ACH) withdrawals. Troops will only have to make deposits into their troop bank account, and the council will withdraw the balance due. In an increasingly paperless world, girls, families, and troops will be able to cut down on deposits, receipts, cash, and checks! Plus, this helps to keep things contact-free and safe for everyone!

The Girl Scouts of Western Ohio Troop Bank Information Form is required for all troops to participate in the Product Programs. This form must be completed each membership year.

1 | Complete the Bank Information Form *
Have your troop bank account information handy; you’ll need your Routing and Account numbers!
*Every troop is required to complete the bank information form to participate in the cookie program. Not submitting this form will result in initial orders being withheld.

2 | Set up your Digital Cookie account!
All troop cookie managers who have completed the necessary steps will be added into Smart Cookies and Digital Cookie. Once added, you will receive registration links to create your account. Through the Digital Cookie mobile app, you will be able to accept credit card payments anywhere, anytime! The credit card processing functionality for in-hand cookie sales and booths will become available after cookie delivery happens in February.

Ready to go? Complete your Bank Information Form now!

Council will perform just one ACH (Automatic Clearing House) withdrawal this year at the end of the program.

April 16, 2026: Total balance due to council will be withdrawn

Financial Forms

In the unlikely event that you experience financial issues during your troop's Cookie Program, guidelines and forms are in place to assist you.

If you cannot collect funds owed from a caregiver, the council office will assist with attempts to reconcile those funds if the proper documentation is submitted. In this instance, an Unpaid Funds Collection Assistance Form must be completed along with uploads of receipts or any other corresponding paperwork. As long as the documentation is received, these funds will be removed from the balance owed by the troop to the council while the collection attempts continue.

During the season, should you accept a check that is later returned for insufficient funds, or should you accept a counterfeit bill unknowingly from a customer, please complete the Check Recovery Assistance Form along with any coordinating paperwork to receive reimbursement for the check/counterfeit bill and bank fees. Reimbursement will be handled by deducting the amount and fees from the final balance owed to the council, if submitted before the end of the program.

Need assistance? Our friendly Customer Care Team is here to help! Contact us at 888.350.5090 or by email.