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Cookie Resources

We want the Girl Scout Cookie Program to be as successful as possible for girls and volunteers.  Check out the great resources below for everything you need to know about the Cookie Program.

Still have questions? Contact the Customer Care Team at 888.350.5090 or customercare@gswo.org!

Resources for Troop Cookie Managers

Not registered as a Troop Cookie Manager yet? Check out this guide to walk to through the registration process!

New Troop Cookie Managers

New to the Girl Scout Cookie Program? The 2020 Cookie Rookie Guidebook has everything you need to know!

We also recommend signing up for the Cookie Rookie trainings and webinars, under the Trainings and Webinars tab below.

Cookie Manager Agreement Form

Troop Cookie Managers are required to complete the Product Sale Manager Agreement Form to gain access to the eBudde cookie system. This system will allow you to enter your troop's orders, view your sales, and follow along with all of the phases of the Cookie Program. Access to the site will not be granted until the agreement form has been completed.

The link to this form was sent in your Welcome Email after registering as your Troop Cookie Manager. If you have not registered yet please do so as soon as possible so that you can sign the form!

Can’t find your email? Contact the Customer Care Team at 888.350.5090 or customercare@gswo.org and they can send you a new one!

2020 Cookie Book

The Cookie Book is your go-to resource for all things Cookies, including delivery schedules, Cookie Cupboard locations, important dates, and tutorials.

Cookie Book

Financial Forms

Direct Deposit Worksheet for Refunds
Unpaid Funds Collection Assistance Form

Initial Order Cookie Delivery

Initial order cookie orders will need to be picked up during the initial order delivery between February 7 and 13 from a selected location and timeslot of your choice.  These times will need to be chosen at the time your troop's initial order is submitted in eBudde.  If your Service Unit hosts a delivery, then you will need to contact your Service Unit Cookie Coordinator or delivery manager for more details. The 2020 Cookie Delivery schedule includes dates, locations and other important information regarding the cookie deliveries happening in each region. 

Goal Getter Phase

This is the second part of the Cookie Program, between when girls turn in their Initial Orders and when they receive their cookies.  Don’t forget to track your girls’ sales during this time so they will be eligible for the special goal getter rewards! Check back on January 25 for a Goal Getter surprise rewards announcement!

eBudde Resources

Little Brownie’s eBudde cookie system puts powerful and fun tools right at your fingertips! Several convenient apps are now available to support you during your Cookie Program this season, including the Troop App Plus. For more details on any of Little Brownies resources, check out littlebrownie.com.

Troop App Plus

eBudde has gone mobile with their Troop App! Nearly everything that eBudde offers is now available through this convenient app! View girls, place orders, sign up for cookie booths, place a pending cupboard order, and so much more. Be sure to check out the app to successfully manage your troop's Cookie Program while on the go.

Cookie Bites

Cookie Bites are short animated videos that walk you through different aspects of the Cookie Program in just a few minutes! Watch all of the 2020 Cookie videos on YouTube.

Cookie Promotional Toolkit

Ready to promote the Girl Scout Cookie Program to your friends and family? Download the 2020 Cookie Promotional Toolkit to access all of the materials you will need! Check back regularly because we'll be updating the toolkit as the Cookie Program goes on.

Cookie Promotional Toolkit

How the Cookie Crumbles

Did you know that 100% of the proceeds from the Girl Scout Cookie Program stays right here within Girl Scouts of Western Ohio?  That means after paying for the product, the remaining proceeds of every packaged purchased goes directly to troops and our local council.  Remind your cookie customers the financial benefits of the Girl Scout Cookie program with the How the Cookie Crumbles flier.  

 

Resources for Girls & Caregivers

Cookie Family Guide

Navigate through the 2020 Girl Scout Cookie Program with your girl with the help of the Cookie Family Guide!

Cookie Family Guide

Cookie Rookie: For GIRLS!

We have a video from Little Brownie Bakers for girls who are Cookie Rookies! If girls are new to the Cookie Program, this fun 10-minute video is just what they need to understand the basics. They'll learn:

  • How the sale works
  • Cookie names
  • Easy ways to ask a customer to buy
  • Cookie booth essentials
  • Safety rules
  • How to set a goal

Watch the video now!

How the Cookie Crumbles

Did you know that 100% of the proceeds from the Girl Scout Cookie Program stays right here within Girl Scouts of Western Ohio?  That means after paying for the product, the remaining proceeds of every packaged purchased goes directly to troops and our local council.  Remind your cookie customers the financial benefits of the Girl Scout Cookie program with the How the Cookie Crumbles flier.  

Cookie Entrepreneur Family Pin

Earning the year-by-year Cookie Entrepreneur Family Pin is the best way to make the Girl Scout Cookie Program a family affair!  The simple, age-specific guidelines have been tailored for her developing skill set, making success a snap.

Learn more about the Cookie Entrepreneur Family Pin opportunity. 

Cookie House Party

What better way to celebrate the spirit of the Girl Scout Cookie Program than to host a cookie-selling house party? This is a super-fun strategy to help you take your cookie business to new heights! Plan a party and invite friends, families and all of your favorite cookie customers to hear your cookie goals and favorite recipes and encourage them to purchase cookies by the case! Share your proceeds plans with your guests and discuss the great things you’ve learned through the cookie sale program.

Check out the Cookie House Party Guide and all of the great party planning ideas from Little Brownie!

Bling Your Booth!

If you want to attract lots and lots of customers, it’s time to bling out your cookie booth! Not sure where to begin? Little Brownie has some awesome ideas for you!!

How to Be a Super Seller!

Check out littlebrowniebakers.com/girls for some fun ideas on how to take your cookie business to the next level! Play fun interactive games, learn how to sell more and check out cool crafts to help you during your cookie sale.

Cookie Promotional Toolkit

Ready to promote the Girl Scout Cookie Program to your friends and family? Download the 2020 Cookie Promotional Toolkit to access all of the materials you will need! Check back regularly because we'll be updating the toolkit as the Cookie Program goes on.

Cookie Promotional Toolkit

Calendar

Calendar

  • September 30, 2019 - Deadline for troop cookie managers to complete their online agreement form to get their materials shipped to them. Troop Cookie Managers must be registered as a Troop Assistant – Cookie Manager and receive their welcome email in order to complete the online agreement form. 
  • November 18 - 22, 2019 - Troop Cookie Packets start to arrive at the doorsteps of Troop Cookie Managers!
  • December 2, 2019 - Online training for experienced troop managers opens
  • December 3, 2019 - Cookie Basics for Troop Leaders Webinar at 7 pm
  • December 5, 2019 - Cookie Rookie Webinar at 12 pm and 7 pm
  • January 2, 2020 - Cookie Rookie Webinar at 7pm
  • January 3, 2020 - Beginning of Initial Order Phase. Order taking begins. Digital Cookie opens.
  • January 14, 2020 - Initial Order Phase Webinar at 7 pm
  • January 21, 2020 - First booth sign up at 7 pm
  • January 23, 2020 - Second booth sign up at 7 pm
  • January 24, 2020 - Troop orders due into eBudde by 7 pm
  • January 25, 2020 - Troops can begin soliciting non-council sponsored booths
  • January 25, 2020 - Goal Getter Phase begins, watch for an email from eBudde!
  • January 28, 2020 - Third booth sign up at 7 pm
  • January 28, 2020 - Goal Getter Phase Webinar at 7 pm
  • January 30, 2020 - Fourth booth sign up at 7 pm
  • February 4, 2020 - Fifth booth sign up at 7 pm
  • February 6, 2020 - Unlimited booth sign ups begin at 7 pm
  • February 6, 2020 - Last day for Goal Getter opportunity at 7 pm
  • February 7 - 13, 2020 - Cookie Delivery 
  • February 11, 2020 - Cookies In Hand Phase Webinar at 7 pm
  • February 14, 2020 - Non-council-sponsored Cookie booths begin
  • February 21, 2020 - Council-sponsored Cookie booths begin; cupboards open
  • February 28 - March 1, 2020 - National Girl Scout Cookie Weekend
  • March 5, 2020 - Girl Delivery option for Digital Cookie shuts off
  • March 6 - 8, 2020 - Cookies for a Cause Weekend
  • March 10, 2020 - Finishing Out the Cookie Program Webinar at 7 pm 
  • March 10, 2020 - First ACH withdrawl (50 cents per package ordered during Initial Order Phase)
  • March 15, 2020 - Cupboards close; last day for council-sponsored cookie booths. Digital Cookie closes
  • March 20, 2020 - Final report envelopes due to your Service Unit Cookie Coordinator (or their given deadline) and all payments are due into troop bank accounts
  • April 10, 2020 - Final ACH withdrawl (remaining balance)
  • April 2020 - Rewards begin to ship to service unit cookie coordinators
Trainings & Webinars

Training

 

Cookie Bites

Cookie Bites are short animated videos that walk you through different aspects of the Cookie Program in just a few minutes! Watch all of the 2020 Cookie videos on YouTube.

Veteran Troop Cookie Manager - 2019-2020 Troop Cookie Manager Training

This training is for Troop Cookie Managers who have previous experience as a TCM. Click the link below to access the training video.  It is about 45 minutes long, but feel free to pause and watch as you need to. Also, let your Service Unit Cookie Coordinator know when you have completed this online training resource so they know you are ready for the next cookie season!

Click on the link to view the 2020 Troop Cookie Manager training for experienced managers.

Watch the 2020 Training

Troop Financial Management

Troop Cookie Managers should complete Troop Financial Management Training

Use these best practice tips to be a troop financial wizard. You will learn how to keep accurate records, and involve girls in troop money management, as well as money earning and troop sponsorship policies and year-end reporting. This learning is required for all approved volunteers who manage troop funds.

October 15 at 12 PM - Watch the Recording!

Cookie Basics for Troop Leaders

Become a cookie pro when you’re not actually the troop cookie manager! That’s right, this training is perfect for other troop leaders or assistants! You'll learn how to set sales goals with your girls, get parents on-board to help out, and how to recruit a troop cookie manager, if you don’t already have one. You will be set up for success and be able to enjoy the fun of selling world famous Girl Scout Cookies.

December 3 at 7 PM - Watch the Recording!

Cookie Rookie: Troop Cookie Managers

Way to go! You went to the training meeting and you jumped in. Still have questions? Bring them to this interactive session and get the support you need for your next steps. You've got this!

December 5 at 12 PM - Watch the Recording!
December 5 at 7 PM - Watch the Recording!
January 2 at 7 PM - Watch the Recording!

Troop Cookie Manager Webinars - Phases of the Cookie Program

Overwhelmed by that Cookie Book? We are here to help! These webinars break the Cookie Program down into three phases to make sure you have everything you need, when you need it. These webinars are designed for new and returning troop cookie managers.

Initial Order Phase Webinar
This webinar is designed for new and returning Troop Cookie Managers. We will walk you through how to place your troop's initial cookie order, talk you through how to order cookies for booth sales and answer all of your questions!
January 14 at 7 PM - Watch the Recording!

Goal Getter Phase Webinar
This webinar is designed for new and returning Troop Cookie Managers. Join us as we walk you through everything you need to know about the Goal Getter phase, the Goal Getter promotion for your girls and how to prep for cookie delivery!
January 28 at 7 PM - Watch the Recording!

Clover Go Walkthrough
ThNeed a little extra help with Clover Go?  Join us for this LIVE online learning opportunity where we will walk you through the troop boarding and set up process and how to use the Clover Go app.  We will leave plenty of time to get all of those questions you may have about this credit card processing system.
February 4 at 7 PM - Watch the Recording!

Cookies in Hand Phase Webinar
This webinar is designed for new and returning Troop Cookie Managers. Join us as we walk through the last phase of the cookie program where girls have cookies in hand, troops can do booth sales and learn other selling strategies for the month of March.
February 11 at 7 PM - Register

Finishing Out the Cookie Program Webinar
This webinar is designed for new and returning Troop Cookie Managers.  Join us to learn about how to finish out the Cookie Program, complete your final report envelope and allocate cookies.
March 10 at 7 PM - Register

 

Digital Cookie

Digital Cookie Resources

 

M2 Digital Cookie

We will again be using the M2 online system for Digital Cookie during the 2020 Cookie Program!

Through this program, customers will have an easy user experience when supporting their Girl Scout to reach her goals.

Troops will still use eBudde for overall cookie management and will be able to monitor their girl’s online digital sales through eBudde, just like in year’s past. We are encouraging girls to participate in the Fall Product Program so that they can get an early look at M2 and be ready for the 2020 Cookie Program!

Please see our FAQ’s for additional information.

Digital-Cookie-flier
Cookie Rewards

Cookie Rewards 2020

Girls who participate in the Girl Scout Cookie Program will not only learn awesome skills they will use the rest of their life, they'll also earn rewards! Check out the 2020 Cookie Rewards!

Cookie Dough

At some levels girls can opt for Cookie Dough instead of a traditional reward. Cookie Dough is a council digital gift card that can be used to pay for service unit day camps, council sponsored programs, in the shop, or next year's registration.

The electronic gift card numbers will be emailed to caregivers with redemption instructions by May 2020. Cookie Dough expires March 15, 2021.

Girls who sell 1,000-2,500+ packages levels may select a reward from a previous reward level and make up the difference with additional cookie dough!

Redeem your Cookie Dough

Cookie Rallies

What is a Cookie Rally? It's an event to "rally” your girls so they can launch their Cookie Business into a bright future!

While the Girl Scout Cookie Program is a great fundraiser and helps many girls do amazing things, we know that it can and should go beyond “just” a fundraiser. It should also be a skill-building learning opportunity for the girls, and at Girl Scouts we focus on the 5 Skills of the Cookie Program. A Cookie Rally is a great opportunity to join with other Girl Scouts and learn about those 5 Skills while having a blast! It’s like a big party!

Check with your Service Unit Cookie Coordinator to find a rally near you!

2020 Cookie Rally Guide
2020 Cookie Rally Flier

Cookie Booths

Cookies in Hand Phase

Cookie Allergen Chart
Booth Sale Guidelines
Cookie Booth Vendor Poster
Placing a Cookie Cupboard Order

Looking for a way to keep your cookie booth inventory organized and accurate? Download the handy Booth Inventory Tracker template form to help your troop keep track of sals and inventory during your cookie booths!

Consider sharing the How the Cookie Crumbles flier at your cookie booth to remind your cookie customers that 100% of the proceeds from the Girl Scout Cookie Programs stays local, right here within western Ohio!

Kroger Booth Locations

NEW! Girl Scouts of Western Ohio is teaming up with ALL Kroger booth locations to help fight hunger! Every troop that participates in a Kroger booth in all regions throughout our council are required to ask each customer if they would like to purchase cookies to be donated to Cookies for a Cause in support of the Northwestern Ohio Food Bank, The Food Bank of Dayton and the Freestore Food Bank.

All cookie donations made at Kroger booths will benefit Cookies for a Cause, so no cookies will physically need to be delivered to your regional office. Simply allocate the donation purchase in the CFAC column in eBudde! Collecting donations for the food banks is the main purpose of the Kroger cookie booth, however customers can still encouraged to purchase cookies for their personal use.

Use the promotional Kroger flier included in your cookie materials during your Kroger booth times. Download the detailed Kroger procedures, which are also attached to the Kroger timeslots in eBudde.

Cookies for a Cause

Through the Cookies for a Cause program, customers can purchase cookies that will be donated to several organizations that benefit different causes, including the military and veteran groups, health care, and food pantries.

Cookies for a Cause Flier
Cookies for a Cause Receipt 

Cookies for a Cause Partners

This year Girl Scouts of Western Ohio will be supporting 4 types of organizations through our annual Cookie Program with donations of everyone’s favorite cookies. This means we have more amazing partners for our cookie donation program! The partners are listed below, and will be updated as we form more partnerships in the future.

Food Banks
Shared Harvest
Freestore Foodbank
The Foodbank Inc., Dayton
West Ohio Food Bank
Toledo SeaGate Food Bank
The Dayton VA Food Pantry

Military Organizations
180th Fighter Wing
The Miami Valley Military Affairs Association
Wolverine Lake Community Packing Party for Troops                                      Yellow Ribbon Support Center

Veterans Organizations
The Dayton VA
The Toledo VA
The Cincinnati VA
Lima CBOC

HealthCare Organizations
Ronald McDonald House Charities of NW Ohio
Ronald McDonald House Charities of Dayton
Cincinnati Area Senior Services

Cookies for a Cause Challenge

This year, we've set aside this weekend, March 6-8, for the Cookies for a Cause Challenge. The goal? Donate 5,000 boxes of Girl Scout Cookies to Cookies for a Cause. In just 3 days. Here are some resources to bring customers to your booth or Digital Cookie storefront March 6-8!

Cookies for a Cause Weekend Flier
Cookie Promotional Toolkit (2020 edition coming soon)

Troop Gift of Caring

Your troop can reach out to an organization in your community to collect orders for and deliver those donated cookies to through the Troop Gift of Caring program. The troop will decide who to partner with, collect the donations, and personally deliver the donated packages of cookies. It’s a great way to give back while teaching the troop valuable life lessons!

Troop Gift of Caring patches can be purchased through the regional shops.

Troop Gift of Caring Resources

Blank Box Wrap for Troop Gift of Caring
Troop Gift of Caring Receipt

ACH Processing

Starting with the 2020 Cookie Program, finances will be handled through Automated Clearing House (ACH) withdrawals. Troops will no longer have to deposit funds into our council bank account using deposits that can be time consuming and hard to track. Now you deposit all your funds (for the Cookie Program only this year) into the troop account, and the council will withdraw what you owe. In an increasingly paperless world this means that girls, families, and troops will be able to cut down on the deposits, receipts, cash, and checks!

The Girl Scouts of Western Ohio Troop Finance Information Form is required for all troops to participate in the Cookie Program. Troops must also submit their form before gaining access to Clover Go "boarding" registration. Clover Go will allow your troop and girls to accept Credit Card payments on the go! And the best part? GSWO is covering all of the fees!

1 | Complete the Finance Information Form*
Have your troop bank account information handy, you’ll need your Routing and Account numbers!
*this is required for every troop to participate in the Cookie Program. Not submitting this form will result in initial orders being withheld.

2 | Watch the brief Clover Go recorded training
In your confirmation email after completing the Finance Information form (above), you will receive a link to watch a short video explaining Clover Go.

3 | Set up your Clover Go Account!
Once you have watched the training you will be able to create your Clover Go account so that your troop can accept credit card payments anywhere, anytime!

Ready to go? Complete your Finance Information Form now!

Council will perform two ACH (Automatic Clearing House) withdrawals based on the amounts and dates below.

  • February 10, 2020: Test ACH withdraw of $0.01
  • March 10, 2020: $0.50 per package sold only on initial order will be withdrawn (not including shipped/donated orders on Digital Cookie)
  • April 10, 2020: Remaining balance will be withdrawn

See page 23 of the Cookie Book for more details.

Clover Go App

Clover Go is a credit card processing app available for all of our troops and all of our girls! GSWO is partnering with a company called Fiserv (formerly First Data) to offer the Clover Go App to make this an option in our council.

This means troops and girls will be able accept credit cards at booths and when going door to door. All funds are directly deposited into the troop banking account making it fast, easy, and efficient to accept credit cards!

And the best part? Girl Scouts of Western Ohio is covering all of the processing fees!

 

Handouts:

Clover Go Introduction
This Clover Go handout gives a quick overview of Clover Go and some of the FAQ's. 

Clover Go Troop Boarding
This Clover Go handout shows the step by step Troop Boarding process. This is the process that verifies Troop Cookie Manager membership and connects to their troop to Girl Scouts of Western Ohio in the Clover system. 

Clover Go Troop Set Up
These Clover Go instructions provide screenshots and tips for navigating the Clover Go app in order to process transactions. Recommended for anyone using the Clover Go app, troop leaders, cookie managers, and caregivers using the app with their Girl Scout.

Clover Go App Instructions
These Clover Go instructions provide screenshots and tips for navigating the Clover Go app in order to process transactions. Recommended for anyone using the Clover Go app, troop leaders, cookie managers, and caregivers using the app with their Girl Scout.

Clover Go Reporting
Use this Clover Go guide for help in understanding the reporting features in Clover Go. This will help the Troop Cookie Manager reconcile finances at the end of the Cookie Program. 

Clover Go Troubleshooting
This Clover Go guide will help with some of the more common errors that could be experience while using Clover Go. If experiencing technical difficulties not addressed here please contact the Clover support team 24/7 at 855-276-5008.

Clover Go Complete TCM Training
This Clover Go training is a compilation of all the individual guides and handouts. Containing everything a Troop Cookie Manager would need to know about Clover Go. 

Keep your Clover Go transactions professional by downloading the Girl Scouts of Western Ohio logo here and adding it to your app so it appears on all of your cookie receipts!