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Cookie Resources

Thank you for a great 2021 Girl Scout Cookie Program! Check back soon for resources for 2022.

Have questions? Contact the Customer Care Team at 888.350.5090 or customercare@gswo.org!

Quick Navigation

Getting Started with the Cookie Program

The 2021 Girl Scout Cookie Program began January 1 and runs through March 14! Below you'll find all of the resources you need to get started.

Getting Started: Families

Whether this is your first time participating or your 10th, the resources below will help you participate in the Girl Scout Cookie Program as a family!

First-Year Cookie Sellers

We have a video from Little Brownie Bakers for girls who are Cookie Rookies! If girls are new to the Cookie Program, this fun 10-minute video is just what they need to understand the basics. They'll learn:

  • How the program works
  • Cookie names
  • Easy ways to ask a customer to buy
  • Cookie booth essentials
  • Safety rules
  • How to set a goal

Watch the video now!

Caregiver Agreement Form

Be sure to complete the Caregiver Agreement Form so that your Girl Scout can officially particpate in the 2021 Cookie Program! You'll need to know your troop number and your Troop Cookie Manager's email address when completing this premission form.

Prefer to submit a paper form? You can download a printable version here.

Calendar for Families
  • January 1, 2021 - OPENING DAY OF THE COOKIE PROGRAM! Initial Order taking begins, Digital Cookie opens!
  • January 23, 2021 - Goal Getter Phase begins
  • February 4, 2021 - Last day for Goal Getter, Digital Cookie Girl Delivery orders for reward patch must be in by 7 pm
  • February 5 - 11, 2021 - Cookie Delivery (connect with your Troop Cookie Manager for more details)
  • February 12, 2021 - Non-council-sponsored Cookie Booths begin (connect with your Troop Cookie Manager for your troop's potential Cookie Booth particpation schedule)
  • February 19, 2021 - Council-sponsored Cookie Booths begin
  • February 19 - 21, 2021 - National Girl Scout Cookie Weekend
  • March 4, 2021 - Girl Delivery option for Digital Cookie shuts off
  • March 5 - 7, 2021 - Cookies for a Cause Weekend
  • March 14, 2021 - LAST DAY OF THE COOKIE PROGRAM. Cookie Booths and Digital Cookie both close..
  • April 2021 - Rewards will be dispersed by your Troop Cookie Manager
Cookie Family Guide

Easily navigate through the 2021 Girl Scout Cookie Program with your girl with the help of the Cookie Family Guide!

Cookie Family Guide

Now that the Cookie Program has officially begun, your Girl Scout can easily download and print this 2021 Cookie Order Card to start accepting orders! 

Order Card - Download and Print!

If you are in would like extra hard copy version of the 2021 Cookie Order  Card, connect with your Troop Cookie Manager for extras. 

Cookie Entrepreneur Family Pin

Earning the year-by-year Cookie Entrepreneur Family Pin is the best way to make the Girl Scout Cookie Program a family affair!  The simple, age-specific guidelines have been tailored for her developing skill set, making success a snap.

Learn more about the Cookie Entrepreneur Family Pin opportunity. 

Addressing Cookie FAQs

Talking With Your Girls about Palm Oil
Questions have been raised about the sustainability and labor practices used in palm oil production, which is used to make Girl Scout cookies– and almost all baked goods, cosmetics and other consumer goods. Little Brownie Bakers, our cookie company, has taken a strong stand to ensure that their sources are using responsible practices and their parent company, Ferrara, has received the top rating from the World Wildlife Fund. Many of our troops responded to this discussion with an interest in using this as an educational opportunity about the global impact we all have with the food and other products we use every day.

This “Discover, Connect, Take Action” approach is exactly what Girl Scouts is about. The following discussion guide contains Girl Scout activities that broadly address “creating a sustainable world,” along with a link to a resource that provides more in-depth information and activities on palm oil issues. The GSWO team created this to support you and your girls as they take the first steps in exploring complex issues.

Girl Scout Guide to Global Issues: Sustainability

Why is palm oil used in Girl Scout Cookies?
Our Girl Scout Cookie baker, Little Brownie, made the following statement on December 29, 2020 about the use of palm oil in Girl Scout Cookies:

The Associated Press (AP) [has] reported on the connection between Girl Scout Cookies and the palm oil industry.

We were made aware of this article in advance and, in response, shared a statement with the reporters that directly addressed our relatively small use of and commitment to sourcing environmentally responsible, socially beneficial and economically viable palm oil. As anticipated, Little Brownie Bakers and other leading consumer packaged goods companies were included in the story.

First and foremost, we want to stress our condemnation of child labor and any exploitation of workers. We continue to work closely with RSPO and other organizations to ensure suppliers adhere to our Global Supplier Code of Business Conduct and human rights policies, and we correct or terminate suppliers who do not.

Additionally, we recognize that palm oil remains an important topic for us and for our councils, and a complex one for the industry. As such, we want to affirm with our valued councils our current position on palm oil and where we’re headed in the future.

As a socially responsible company, our goal is to secure a 100% deforestation-free and exploitation-free palm oil supply chain, and we are working hard to make the complex shifts necessary to achieve this goal. Our future ambition for the Little Brownie Bakers portfolio is to extend our commitment to source only sustainable palm oil that is 100% RSPO Segregated certified to all Girl Scout Cookies that we produce.

We have already made significant strides and will continue to keep you informed of our progress as we continue on this journey.

How the Cookie Crumbles: Where Cookie Money Goes

Did you know that 100% of the proceeds from the Girl Scout Cookie Program stays right here within Girl Scouts of Western Ohio?  That means after paying for the product, the remaining proceeds of every packaged purchased goes directly to troops and our local council. 

Remind your cookie customers the financial benefits of the Girl Scout Cookie program with the How the Cookie Crumbles flier.  

Cookie Rewards

Girls who participate in the Girl Scout Cookie Program will not only learn awesome skills they will use the rest of their life, they'll also earn rewards! 

Check out the 2021 Cookie Rewards!

Digital Dough

At some levels girls can opt for Digital Dough instead of a traditional reward. Digital Dough (sometimes referred to as Cookie Dough) is a council digital gift card that can be used to pay for service unit day camps, council sponsored programs, in the shop, or next year's registration.

The electronic gift card numbers will be emailed to caregivers with redemption instructions by May 2021. Digital Dough expires March 15, 2022.

Girls who sell 1,000-2,500+ packages levels may select a reward from a previous reward level and make up the difference with additional cookie dough!

Redeem your Digital Dough

Juliettes

The Juliette program is Girl Scouting custom-made for individually registered Girl Scouts, meaning a girl who is currently waiting for a troop to open in the area or is self-navigating their Girl Scout experience. Girl Scout Juliettes can mix and match their unique interests with their participation. Through Highest Awards, weekend workshops, leadership opportunities, and travel, girls create the experiences that improve their skills and help them achieve their goals. 

A Juliette can participate in all Girl Scout activities open to her grade level including the Girl Scout Cookie Program! Juliette Girl Scouts will work with their regional office to discuss their participation.

For more information on how your Girl Scout can participate individually, connect with our Customer Care at 888.350.5090 for your the detailed information specific to your region. 

Virtual Programming: 5 Skills for 5 Days

Looking for a fun way to prepare for the Girl Scout Cookie program, virtually? Then look no further, our 5 Skills for 5 Days vitual programs are perfect for you!

Join us on our Girl Scouts of Western Ohio Facebook Page each evening at 7 p.m. during the first full week of the Cookie Program, January 4 - 8, 2021. Each day, we'll offer a fun learning opportunity along with an activity for girls to follow along and hear more about the new skills they'll learn through their participation in the Girl Scout Cookie Program!

Can't attend live? Don't worry, replays will be available on Facebook!


Getting Started: Troop Cookie Managers

Participating in the largest girl-led business may seem daunting, but it doesn't need to be! Below is everything you need to get started with the 2021 Girl Scout Cookie Program.

If you haven't already, don't forget to register as a Troop Cookie Manager for your troop!

First-Year Cookie Managers

New to the Girl Scout Cookie Program? Welcome, Cookie Rookies!

The 2021 Cookie Rookie Guidebook has an overview of the program to help you get started, kicking you off for a successful Cookie Program.

We also recommend signing up for the Cookie Rookie trainings and webinars, under the Trainings and Webinars tab below.

Cookie Manager Agreement Form

Troop Cookie Managers are required to complete the Product Program Manager Agreement Form to gain access to the eBudde cookie system. This system will allow you to enter your troop's orders, view your sales, and follow along with all of the phases of the Cookie Program. Access to the site will not be granted until the agreement form has been completed.

If you have not registered yet, please do so as soon as possible so that you can get access to eBudde!

Can’t find your email? Contact the Customer Care Team at 888.350.5090 or customercare@gswo.org and they can send you a new one!

Cookie Book & Order Card

The Cookie Book is your go-to resource for managing the Cookie Program like a pro! The book has all things cookies, including Cookie Cupboard locations, important dates, tutorials, and more! 

2021 Cookie Book

 

Now that the Cookie Program has officially begun, your troop can easily download and print this 2021 Cookie Order Card to start accepting orders! 

Order Card - Download and Print!

If you are in would like extra hard copy versions of the 2021 Cookie Order Cards that were included in your troop cookie materials kit, connect with your Service Unit Cookie Coordinator for more. Unsure of who that is? Give our Customer Care a call at 888-350-5090 and they can help!

Trainings & Webinars
Cookie Bites

Cookie Bites are short animated videos that walk you through different aspects of the Cookie Program in just a few minutes! Watch all of the 2021 Cookie videos on YouTube.

GSWO CookieCast Podcast

Do you love staying connected and informed while on the go? Then be sure to follow our GSWO CookieCast podcast. Each episode is roughly 20 minutes long, perfect for that morning commute and focused on various phases and details about both the Fall Product Program and of course, our Girl Scouts of Western Ohio Cookie Program! 

Experienced Troop Cookie Manager Training

This training is for Troop Cookie Managers who have previous experience as a TCM. Click the link below to access the training video.  It is about 45 minutes long, but feel free to pause and watch as you need to. Also, let your Service Unit Cookie Coordinator know when you have completed this online training resource so they know you are ready for the next cookie season!

2021 Troop Cookie Manager Training - Watch the Replay!

Troop Financial Management

Troop Cookie Managers should complete Troop Financial Management Training

Use these best practice tips to be a troop financial wizard. You will learn how to keep accurate records, and involve girls in troop money management, as well as money earning and troop sponsorship policies and year-end reporting. This learning is required for all approved volunteers who manage troop funds.

October 15 at 12 PM - Watch the Replay!

Cookie Basics for Troop Leaders

Become a cookie pro when you’re not actually the troop cookie manager! That’s right, this training is perfect for other troop leaders or assistants! You'll learn how to set sales goals with your girls, get parents on-board to help out, and how to recruit a troop cookie manager, if you don’t already have one. You will be set up for success and be able to enjoy the fun of selling world famous Girl Scout Cookies.

December 1 at 7 PM - Watch the Replay!

Cookie Rookie: Troop Cookie Managers

Way to go! You went to the training meeting and you jumped in. Still have questions? Bring them to this interactive session and get the support you need for your next steps. You've got this!

December 3 at 12 PM - Watch the Replay!
December 3 at 7 PM - Watch the Replay!
January 5 at 7 PM - Watch the Replay!

Phases of the Cookie Program

Overwhelmed by that Cookie Book? We are here to help! These webinars break the Cookie Program down into three phases to make sure you have everything you need, when you need it. These webinars are designed for new and returning troop cookie managers.

Initial Order Phase Webinar
 This webinar is designed for new and returning Troop Cookie Managers. We will walk you through how to place your troop's initial cookie order, talk you through how to order cookies for booth sales and answer all of your questions!
January 12 at 7 PM - Watch the Replay!

NEW! Thinking Outside the Booth: Creative Cookie Booth Ideas
Looking for new ways to connect with cookie customers outside of your network? Interested in hearing about drive-thru cookie booths or other opportunities that have worked well for others?
January 14 at 7 PM - Watch the Replay!

Goal Getter Phase Webinar
This webinar is designed for new and returning Troop Cookie Managers. Join us as we walk you through everything you need to know about the Goal Getter phase, the Goal Getter promotion for your girls and how to prep for cookie delivery!
January 26 at 7 PM - Watch the Replay!

Cookies in Hand Phase Webinar
This webinar is designed for new and returning Troop Cookie Managers. Join us as we walk through the last phase of the cookie program where girls have cookies in hand, troops can do booth sales and learn other selling strategies for the month of March.
February 9 at 7 PM - Watch the Replay!

Clover Go Walkthrough

Need a little extra help with Clover Go?  Join us for this recorded online learning opportunity where we walked you through the troop boarding and set up process and how to use the Clover Go app.  We will leave plenty of time to get all of those questions you may have about this credit card processing system.

Watch the Recording!

Finishing Out the Cookie Program Webinar

This webinar is designed for new and returning Troop Cookie Managers.  Join us to learn about how to finish out the Cookie Program, complete your final report envelope and allocate cookies.
March 9 at 7 PM - Register

Calendar for Volunteers
  • September 30, 2020 - Deadline for Troop Cookie Managers to complete their online agreement form to get their materials shipped to them. Troop Cookie Managers must be registered as a Troop Assistant – Cookie Manager and receive their welcome email in order to complete the online agreement form. 
  • November 16-21, 2020 - Troop Cookie Packets start to arrive at the doorsteps of  experienced Troop Cookie Managers!
  • November 30, 2020 - Online training for experienced troop managers opens - Link coming soon!
  • December 1, 2020 - Cookie Basics for Troop Leaders Webinar at 7 pm
  • December 3, 2020 - Cookie Rookie Webinar at 12 pm and 7 pm
  • January 1, 2021 - OPENING DAY OF THE COOKIE PROGRAM! Initial Order taking begins, Digital Cookie opens!
  • January 5, 2021 - Cookie Rookie Webinar at 7pm
  • January 12, 2021 - Initial Order Phase Webinar at 7 pm
  • NEW! January 14, 2021 - Thinking Outside the Booth: Creative Cookie Booth Ideas webinar at 7pm
  • January 19, 2021 - Cookie Booth sign up at 7 pm
  • January 21, 2021 - Cookie Booth sign up at 7pm
  • January 21, 2021 - Troops can begin soliciting non-council sponsored booths
  • January 22, 2021 - Troop orders due into eBudde by 7 pm
  • January 23, 2021 - Goal Getter Phase begins
  • January 26, 2021 - Cookie Booth sign up at 7 pm
  • January 26, 2021 - Goal Getter Phase Webinar at 7 pm
  • January 28, 2021 - Cookie Booth sign up at 7pm
  • February 2, 2021 - Cookie Booth sign up at 7 pm
  • February 4, 2021 - Unlimited booth sign ups begin at 7 pm
  • February 4, 2021 - Last day for Goal Getter, Digital Cookie Girl Delivery orders for reward patch must be in by 7 pm
  • February 5 - 11, 2021 - Cookie Delivery - 2021 Schedule Coming Soon! 
  • February 9, 2021 - Cookies In Hand Phase Webinar at 7 pm
  • February 12, 2021 - Non-council-sponsored Cookie Booths begin; some Cookie Cupboards open
  • February 19, 2021 - Council-sponsored Cookie Booths begin; Cookie Cupboards open
  • February 19 - 21, 2021 - National Girl Scout Cookie Weekend
  • February 24, 2021 - First automatic withdrawal from troop account to council (ACH)
  • March 4, 2021 - Girl Delivery option for Digital Cookie shuts off
  • March 5 - 7, 2021 - Cookies for a Cause Weekend
  • March 9, 2021 - Finishing Out the Cookie Program Webinar at 7 pm 
  • March 14, 2021 - LAST DAY OF THE COOKIE PROGRAM. Cupboards close; last day for council-sponsored Cookie Booths. Digital Cookie closes.
  • March 19, 2021 - Troop cookie money must be deposited. Any financial concerns forms (if needed) completed online; reward selections made and allocations completed.
  • March 31, 2021 - Final ACH withdrawal of remaining balance
  • April 2021 - Rewards begin to ship to Service Unit Cookie Coordinators

Initial Order Cookie Delivery

Initial order cookie orders will need to be picked up during the initial order delivery between February 5 - 11, 2021 from a selected location and timeslot of your choice.  These times will need to be chosen at the time your troop's initial order is submitted in eBudde.  If your Service Unit hosts a delivery, then you will need to contact your Service Unit Cookie Coordinator or delivery manager for more details. The 2021 Cookie Delivery Schedule (coming soon) includes dates, locations and other important information regarding the cookie deliveries happening in each region. 

Goal Getter Phase

NEW! The Goal Getter Phase has gone digital! This is the second phase of the Cookie Program, the time between when girls turn in their Initial Orders and when they receive their cookies at delivery. This year, orders placed through Digital Cookie from January 23 - February 4, 2021 will count towards the Goal Getter patch reward opportunity. 25+ packages sold through Digital Cookie during this phase will earn the patch! Don’t forget to track your girls’ Girl Delivery sales during this time so they will be eligible for this special patch reward! 

End of Program

While the offiical end of the Cookie Program is March 14, GSWO is offering one last chance to clear your inventory while also helping to clear the cupboards too! Earn extra proceeds and continue to earn rewards and troop rewards in the process. See the Clear the Cupboards eBudde email for more details. 

Family Meeting Guides

It is important that you discuss the cookie program with your caregivers. Be sure that they complete the Caregiver Agreement Form online or print off the downloadable agreement (if you'd like to keep a hard copy on file) before their Girl Scout participates.

Hold your Family Meeting for the Cookie Season in confidence with the support of these brand new meeting guides courtesy of Girl Scouts of the USA! 

How to Use eBudde

Little Brownie’s eBudde cookie system puts powerful and fun tools right at your fingertips! There's a convenient app are now available to support you during your Cookie Program this season! For more details on any of Little Brownies resources, check out littlebrownie.com.

eBudde App

eBudde has gone mobile with their eBudde Troop App! Everything that the eBudde desktop site offers is now available through this convenient app! View girls, place orders, sign up for cookie booths, place a pending cupboard order, and so much more. Be sure to check out the app to successfully manage your troop's Cookie Program while on the go.

For a deeper dive into eBudde, check out the eBudde Troop User Manual.

Learn more about the other great resources offered by Little Brownie Baker in their Volunteer Resources video!

Addressing Cookie FAQs

Talking With Your Girls about Palm Oil
Troop Leaders, questions have been raised about the sustainability and labor practices used in palm oil production, which is used to make Girl Scout cookies– and almost all baked goods, cosmetics and other consumer goods. Little Brownie Bakers, our cookie company, has taken a strong stand to ensure that their sources are using responsible practices and their parent company, Ferrara, has received the top rating from the World Wildlife Fund. Many of our troops responded to this discussion with an interest in using this as an educational opportunity about the global impact we all have with the food and other products we use every day.

This “Discover, Connect, Take Action” approach is exactly what Girl Scouts is about. The following discussion guide contains Girl Scout activities that broadly address “creating a sustainable world,” along with a link to a resource that provides more in-depth information and activities on palm oil issues. The GSWO team created this to support you and your girls as they take the first steps in exploring complex issues.

Girl Scout Guide to Global Issues: Sustainability

Why is palm oil used in Girl Scout Cookies?
Our Girl Scout Cookie baker, Little Brownie, made the following statement on December 29, 2020 about the use of palm oil in Girl Scout Cookies:

The Associated Press (AP) [has] reported on the connection between Girl Scout Cookies and the palm oil industry.

We were made aware of this article in advance and, in response, shared a statement with the reporters that directly addressed our relatively small use of and commitment to sourcing environmentally responsible, socially beneficial and economically viable palm oil. As anticipated, Little Brownie Bakers and other leading consumer packaged goods companies were included in the story.

First and foremost, we want to stress our condemnation of child labor and any exploitation of workers. We continue to work closely with RSPO and other organizations to ensure suppliers adhere to our Global Supplier Code of Business Conduct and human rights policies, and we correct or terminate suppliers who do not.

Additionally, we recognize that palm oil remains an important topic for us and for our councils, and a complex one for the industry. As such, we want to affirm with our valued councils our current position on palm oil and where we’re headed in the future.

As a socially responsible company, our goal is to secure a 100% deforestation-free and exploitation-free palm oil supply chain, and we are working hard to make the complex shifts necessary to achieve this goal. Our future ambition for the Little Brownie Bakers portfolio is to extend our commitment to source only sustainable palm oil that is 100% RSPO Segregated certified to all Girl Scout Cookies that we produce.

We have already made significant strides and will continue to keep you informed of our progress as we continue on this journey.

Other resources for girls and volunteers will be available the week of January 4, 2021.

In the meantime, Girl Scouts of the USA has provided additional FAQs that girls and volunteers may find useful.

How the Cookie Crumbles: Where Cookie Money Goes

Did you know that 100% of the proceeds from the Girl Scout Cookie Program stays right here within Girl Scouts of Western Ohio?  That means after paying for the product, the remaining proceeds of every packaged purchased goes directly to troops and our local council. 

Remind your cookie customers the financial benefits of the Girl Scout Cookie program with the How the Cookie Crumbles flier.  

Cookie Rewards

2021 Cookie Rewards Lineup!

Girls who participate in the Girl Scout Cookie Program will not only learn awesome skills they will use the rest of their life, they'll also earn rewards! 

Check out the 2021 Cookie Rewards!

Digital Dough

At some levels girls can opt for Digital Dough instead of a traditional reward. Digital Dough (sometimes referred to as Cookie Dough) is a council digital gift card that can be used to pay for service unit day camps, council sponsored programs, in the shop, or next year's registration.

The electronic gift card numbers will be emailed to caregivers with redemption instructions by May 2021. Digital Dough expires March 15, 2022.

Girls who sell 1,000-2,500+ packages levels may select a reward from a previous reward level and make up the difference with additional cookie dough!

Redeem your Digital Dough

Troop Cookie Activities

The Girl Scout Cookie Program is so much more than selling cookies. Through the experience, girls build 5 skills that will last a lifetime: goal setting, decision-making, money management, people skills and business ethics. Fun cookie activities, like the ones below, can provide girls with opportunities to think about these skills and how to put them in to action as a team.  

3D Goal Tracker
Horseshoe Goal Hanger
Constellation Flashlights
I Am Buttons
Elevator Pitch Activity

The Girl Scout Cookie Program is the largest girl-led business in the world. Girl Scouts sell roughly 200 million boxes of cookies during each cookie season. By leading your girls through the Cookie Program, you’re helping build the next generation of female entrepreneurs! Which is why we’re excited to offer these resources to help your girls get their cookie business started right and help you provide them business acumen that they can carry forward in the future!

Bean Game Activity Instructions
Bean Game Sheet
Order-Taking Set Activity
Door Hanger
Thank You/Reorder Cards

 

Virtual Programming: 5 Skills for 5 Days

Looking for a fun way to prepare for the Girl Scout Cookie program, virtually? Then look no further, our 5 Skills for 5 Days vitual programs are perfect for you!

Join us on our Girl Scouts of Western Ohio Facebook Page each evening at 7 p.m. during the first full week of the Cookie Program, January 4 - 8, 2021. Each day, we'll offer a fun learning opportunity along with an activity for girls to follow along and hear more about the five skills they'll learn through their participation in the Girl Scout Cookie Program!

Can't attend live? Don't worry, replays will be available on Facebook!

Virtual & Digital Cookie Participation

Participation in the Girl Scout Cookie Program may look different for troops and girls this year, but providing this program for girls is an important part of the skill-building process.

Even if you're still planning to participate in person this year, virtual is a great way to kickstart your Cookie Business and reach more cookie customers!

There are lots of options! Check out this quick overview in the Participation Methods Chart as well as these great downloadable activities and graphics available to set you up on the path to success!

Digital Cookie Storefronts for Girls

Go digital to grow your business! The Digital Cookie platform makes reaching out and connecting with your cookie customers easy! Customers can purchase Girl Scout Cookies to be shipped to their home or delivered directly by your Girl Scout, and they can conveniently pay for their cookies online. 

To help your Girl Scout set up her Digital Cookie storefront, connect with your Troop Cookie Manager and follow the four easy steps to get movin' with Digital Cookie provided in your Cookie Family Guide!

Ready to deliver your cookies and looking for contactless payment options? If your troop is not utilizing credit card payment through Clover Go, Digital Cookie has a new solution! Girls can easily accept credit card payments while making a delivery (if those orders weren't already ordered through Digital Cookie) through the Digital Cookie dashboard. Simply click on the big pink "Take a Payment" button to process! 

Digital Cookie Contactless Payment

Digital Cookie Storefronts for Troops

Digital Cookie makes the process of connecting with customers from the comfort of home even easier this year with updated features and technology to support your girls and troop, no matter how they choose to participate in the Cookie Program.

Starting February 1, troops will be able to share the new Troop Digital Cookie links. These links can be shared on social media during Virtual Cookie Booths and will also link to the national Cookie Finder site so that customers can purchase cookies from a troop in their area. All cookies purchased through Troop Digital Cookie links from the Cookie Finder will only have the option for shipped or donated packages.

NEW! Troops do have the option to share the link from their Digital Cookie dashboard to allow customers to purchase for Girl Delivery as well. 

Still have questions about the new Troop Digital Cookie links? Check out the frequently asked questions flier for more details!

Troop Digital Cookie FAQs

Virtual Cookie Rallies
2021 Cookie Rally and Virtual Rally Resources

What is a Cookie Rally? It's an event or virtual experience to "rally” your girls so they can launch their Cookie Business into a bright future!

While the Girl Scout Cookie Program is a great fundraiser and helps many girls do amazing things, we know that it can and should go beyond “just” a fundraiser. It's a program that should also be a skill-building learning opportunity for the girls, and at Girl Scouts we focus on the 5 Skills of the Cookie Program. A Cookie Rally is a great opportunity to join with other Girl Scouts and learn about those 5 Skills while having a blast! While we understand that in-person Service Unit Cookie Rallies may not be possible this year, so we have valuable resources for your troop to host your own rally, or virtual rally experience! 

If you are planning a rally for your service unit, even if virtual, and need supplies from council such as a the 2021 Cookie Rewards set, rally patches and even cookies, then be sure to complete the Rally Request Form as soon as possible! Council rally supplies are limited and reserved on a first-come-first-served basis.

Check in with your Service Unit Cookie Coordinator to learn more about the details for a rally in your area.

2021 Cookie Rally Guide
Virtual Cookie Rally Resources
Virtual Cookie Rally Checklist

Planning a Virtual Cookie Rally and not sure where to start? Little Brownie Bakers has variety of activities and resources to help get you started. For a online experience, be sure to check out their plug-n-play 60-minute virtual cookie rally. Create a custom experience by picking and choosing any of the six individual videos. Round it out by plugging in interactive activity breaks.

All videos are available on the LBB 2021 Virtual Rally Playlist on YouTube.

Virtual Rally Paper Doll Chain Activity
Virtual Rally Emoji Sticks Activity
Rally Participation Certificate

Cookie Connection Map

Looking for new ways to connect with cookie customers in your area? Our new Cookie Connection Map will allow customers to find troops near them by searching zip codes or using keywords. Troops can opt-in to being added to the map by completing the Opt-In Form. The details submitted on this form will be used to create your troop's listing, so we encourage you to get creative and make your troop stand out!

Customers who use this map will directly connect via the email provided in the opt-in form. It will then be the responsiblity of the Troop Cookie Manager or Troop Leader to communicate with that customer and to arrange delivery and payment directly with them. 

Cookie Connection Map Opt-In

Map Example:


Promotional Tools for Virtual & Digital

Ready to promote the Girl Scout Cookie Program virtually? We've got plenty of promotional resources ready for you to use. We'll be updating this section throughout the 2021 Girl Scout Cookie Program, so be sure to check back regularly!

Before the Cookie Program Begins

Get excited for the Girl Scout Cookie Program! Let everyone know that cookies are coming up by sharing one of these graphics. Include important information, like dates and how to order, in the caption.

Click the thumbnail below to download the graphic.

Caption Samples:
Get ready to get your Girl Scout Cookie on–cookie season almost is upon us! Savannah will be selling Girl Scout Cookies this year, so let me know if you want her to call you for your order!

Which flavor are you most looking forward to sampling? Comment below!


  • For use until December 31, 2020 


  • For use December 27, 2020


  • For use December 28, 2020


  • For use December 29, 2020


  • For use December 30, 2020


  • For use December 31, 2020

  •  

Cookies are Here

It’s Girl Scout Cookie time! Start sharing your cookie content on the first day of the Cookie Program.

Click the thumbnail below to download the graphic.

Caption Sample:
The day has finally come! Our favorite season is here. No, we don’t mean winter, summer, or fall. It’s Girl Scout Cookie Season!

Order Online

Do your cookie customers know they can order their favorite Girl Scout Cookies from the comfort of home? Let them know with these social media posts!

Click the thumbnail below to download the graphic.

Caption Sample:
No need to leave the house—order your favorite Girl Scout Cookies from home!

Contact-Free Delivery

If you're offering girl delivery on your Digital Cookie storefront, let customers know that you offer porch drops and other methods of contact-free delivery!

Click the thumbnail below to download the graphic.

Caption Samples:
You can now order Girl Scout Cookies online, and I'll deliver them right to your door, contact free!

Get delicious Girl Scout Cookies curbside delivered! As a sweet reminder, please wear your mask and maintain 6-foot distancing. Thank you!

Order from my #VirtualCookieBooth to get Girl Scout Cookies delivered to your door!

Virtual Cookie Booths

Virtual booths—hosted on social media—give girls a way to achieve their sales goals and help others in their community from home. In fact, girls may find this allows them to discover new ways to take the lead in their cookie business and stay connected through virtual means!

Virtual Cookie Booth Guide

Holiday-Specific Promotions

Spread the news that you’re selling cookies online by featuring different holidays and occasions!

Click the thumbnail below to download the graphic.

Caption Sample:
Did you know you can order Girl Scout cookies online? I’m participating in Digital Cookie, which means you can buy cookies from me no matter where you are! Ask me how!


  • Valentine's Day: February 14


  • Random Acts of Kindness Day: February 17


  • Chocolate Mint Day: February 19


  • Peanut Butter Lover's Day: March 1

QR Codes & Troop Fliers

QR Codes are a great way to share links to your individual or troop Digital Cookie Storefront, contact-free! If you've never made a QR Code before, or you want to make one that's on-brand for Girl Scouts, follow the directions below!

Building the QR Code

Copy your Digital Cookie link and open your QR Code generator app! GSWO uses QR Code Monkey to build our branded QR Codes.

Note that the QR Code preview in QR Code Monkey doesn’t update automatically every time you change a setting. To preview the changes you’ve made, select the green Create QR Code button under the preview image.

Enter Content
This is where you’ll paste your Digital Cookie URL.

Set Colors
For the foreground color, select Single Color (which should be auto-selected) and Custom Eye Color. The Single Color should be #00AE58, and both Eye Color boxes should be #000000. The background color should be #FFFFFF.

Customize Design
 Finally, you’ll design the style of the QR code.

  • Body Shape: Select the fourth box from the right on the top row, which is large circles that touch.
  • Eye Frame Shape: Select the circle outline
  • Eye Ball Shape: Select the solid circle

Exporting the QR Code
Once you’ve selected all of the settings above, preview the QR Code by clicking the green Create QR Code button under the preview. If it looks right, select the size you need from the slider (1000px by 1000px is the default and should be fine in most instances), then click Download PNG.

Now you can print your QR Code and use as needed! We recommend adding a note to any printed pieces that say something along the lines of "scan this with your phone's camera to buy Girl Scout Cookies online!" so those who aren't familiar with QR Codes know what to do.

Troop Digital Cookie QR Code Fliers

Now that you've created the QR code to link to your Troop Digital Cookie site, add it to a flier and connect with area businesses or partners to see if they will display the poster to support your troop's program! 

To add QR code image to flier:

  1. Download the Troop QR Code Poster below (2 sizes available) Note: once opened, you may need to click "enable editing"
  2. Edit the troop number by double-clicking one the word "number." Type in your troop number in it's place.
  3. Click "insert" from the top left of the toolbar section - choose Pictures - arrow down - Select This Device
  4. Find the QR code that you created for your Troop Digital Cookie link and double click to insert on the page.
  5. Click the arch/layout options (can also be found in the top toolbar under Wrap Text) and choose "In Front of Text." 
  6. Click and drag to place the image in the blank white circle and push/pull the corners of the code to resize to fit. 

Troop QR Code Poster 8.5x11
Troop QR Code Poster 11x17

In-Person Cookie Participation

We want to be sure your girl or troop is prepared for this season, should they choose to safely participate in any in-person cookie activities. Check out the resources available to help you do just that!

As a reminder, masks are required for all in-person Girl Scout activities, which includes participation in the Girl Scout Cookie Program.

COVID-19 Safety Guidelines

The safety of our girls and volunteers is our top priority, and we will be adjusting the Girl Scout Cookie Program as needed in order to ensure everyone can have a safe, fun, and engaging experience.

We are building in additional ways to minimize contact for in-person outreach and to support increased opportunities for digital participation throughout the program, like contactless payment options, distanced deliveries, virtual cookie booths, and subscription boxes for virtual girl programming.

You can find all of our COVID-19 safety guidlines at gswo.org/safety.

Updated 2021 Cookie Booth Guidelines

Face-to-Face Activities in Level 4 (Purple) Counties / During Stay-at-Home Orders

If a county is Level 4 (purple) on the Ohio Public Health Advisory System map and/or your local health and government officials issue a stay-at-home order, all face-to-face Cookie Program activities for Girl Scouts in that county must be postponed or canceled. This includes council-sponsored cookie booths, cookie stands, and drive-thru cookie booths, and applies both to activities that would happen in the county and to Girl Scout members who live in that county.

For example, if your county is Level 4, you may not travel to a Level 3 or Level 2 county to participate in a Cookie Program activity until your county has returned to Level 3.

If your county is Level 4, we encourage you to get creative with Cookie Program activities that are not face-to-face! For example, girls can host a virtual cookie booth on social media or place door hangers around the neighborhood (without knocking or otherwise engaging in face-to-face conversation). There are many resources for virtual program participation available on this page!

Cookie Booths

Cookie Booths are a valued aspect of the Cookie Program. Girls learn important communication skills, how to network and manage their own business while being able to provide the sweet cookie treats to the public.

We are working hard to update the safety guidelines for troops to properly participate in any in-person booths for this year, so please check back for more details coming soon!

Our Cookie Booth phase of the 2021 Cookie Program officially begins on February 12, 2021. Troops can connect with business partners in their area to set up non-council-sponsored cookie booths (any business location that has not already been secured by council and listed in eBudde). Check out page 16 of the Cookie Book for more instructions on setting up a non-council sponsored booth. Those council-sponsored booth locations will begin on February 19!

Check out Little Brownie Bakers' convenient In-Person Booth Guide to help you navigate through your booth opportuniities. 

Updated 2021 Cookie Booth Guidelines

Drive-Thru Cookie Booths

Customers love being able to purchase Girl Scout cookies while on the go. A Drive-Thru Cookie Booth is a great way for troops to offer convenience, distance and a quick cookie transaction experience for those cookie fans. Be sure to check out the Help Center in eBudde for tons of downloadable signs and resources or check out LBB's We've Got This Toolkit!

Drive-Thru Tip Sheet
Drive-Thru Arrow Signs
Social Distancing Signs

Cookie Stands

New this year, girls may work with their caregiver to host a Cookie Stand! A cookie stand is similar to a lemonade stand in that it is ran by girls from one household with their caregiver there to supervise. The caregiver is responsible for the cookies they sign out and since they are supervising their own Girl Scout, membership and background checks are not required. This will allow girls to have the booth experience without the added complications of a council sponsored booth.  

Guidelines are as follows:

  • Family/Household Unit – minimum one adult/caregiver and maximum two girls from same household – these will work similar to a Cookie Booth, but with rules to allow for one adult and one Girl Scout from the same household to manage the cookie sales at a location known as a Cookie Stand. 
  • Non-council sponsored locations only – households can set up at local businesses not listed in eBudde as a council sponsored booth already. They may also set up on their own private property.
  • Caregivers must seek approval from TCM; TCM then will submit Cookie Stand on behalf of troop in eBudde for council approval (same instructions as setting up a noncouncil booth) – once approved, the location, date, and time will link to Cookie Finder. If on private home property, the stand does not need to be submitted for approval. 
  • Locations will be approved on first-come-first-served basis; if a troop has already submitted a location for a Cookie Stand/Booth approval, the second request will be denied and encouraged to seek a different date/time from the location to re-submit. 
  • Caregiver must connect with TCM to obtain cookie inventory (and sign receipts) for Cookie Stand. As with any time cookies are signed out by caregiver, the cookies and funds for those cookies are the responsibility of the caregiver signing for them. 
  • Households with girls from more than one troop must work with each troop’s Cookie Manager for inventory calculations and funds due if girls are working Cookie Stand together. 
  • All general Cookie Booth guidelines as pertaining to etiquette, setup, teardown, and COVID restriction policies must be followed at Cookie Stands. 
In-Person Cookie Rallies

What is a Cookie Rally? It's an event or virtual experience to "rally” your girls so they can launch their Cookie Business into a bright future!

While the Girl Scout Cookie Program is a great fundraiser and helps many girls do amazing things, we know that it can and should go beyond “just” a fundraiser. It's a program that should also be a skill-building learning opportunity for the girls, and at Girl Scouts we focus on the 5 Skills of the Cookie Program. A Cookie Rally is a great opportunity to join with other Girl Scouts and learn about those 5 Skills while having a blast! While we understand that in-person Service Unit Cookie Rallies may not be possible this year, so we have valuable resources for your troop to host your own rally, or virtual rally experience! 

If you are planning a rally for your service unit, even if virtual, and need supplies from council such as a the 2021 Cookie Rewards set, rally patches and even cookies, then be sure to complete the Rally Request Form as soon as possible! Council rally supplies are limited and reserved on a first-come-first-served basis.

Check in with your Service Unit Cookie Coordinator to learn more about the details for a rally in your area.

2021 Cookie Rally Guide

Contact-Free Payment with Clover Go & Digital Cookie
Clover Go

Clover Go is a credit card processing app available for all of our troops and all of our girls!  This means troops and girls will be able accept credit cards at booths and when they deliver cookies to their customers. All funds are directly deposited into the troop banking account making it fast, easy, and efficient to accept credit cards! And the best part? Girl Scouts of Western Ohio is covering all of the processing fees!

When girls are ready to delivery cookie orders to their customers, they can easily connect with them to accept the credit card payment over the phone to process manually through the Clover Go app! They can then schedule a porch-drop for that customer as a convenient, contact-free way to safely get cookies into the hands of their supporters!

Troop Cookie Managers, learn more about setting up a Clover Go account through GSWO in the Clover Go section below. 

Digital Cookie

If your troop is not utilizing credit card payment through Clover Go, Digital Cookie has a new solution! Girls can easily accept credit card payments while making a delivery (if those orders weren't already ordered through Digital Cookie) through the Digital Cookie dashboard. Simply click on the big pink "Take a Payment" button to process! 

Digital Cookie Contactless Payment


Promotional Tools for In-Person

We want your year to be safe, easy, and fun! Check out the awesome promotional tools that can be easily downloaded and shared to showcase your troop's cookie business!

Workplace & Networking Tools

Sell cookies in your network! Girls can make a box to collect order info at a makeshift order-taking station at your office or place of work. They can decorate a box to look just like them or decorate a box with fun cookie artwork! Girls can then ask permission from their caregiver's workplace to set up an order station.

Make sure this is not accessible to the general public, but just for the caregiver's coworkers or people they know to place their orders of interest. This is a great option for contact-less orders!

Check out the Workplace and Network Order Station Activity to make your own box!

Looking for more signs to place at the workplace or with your network? Check these out!

Girl Scout Cookie Station Sign
Order Cookies Here Sign

Order Cards

Now that the Cookie Program has officially begun, your Girl Scout can easily download and print this 2021 Cookie Order Card to start accepting orders! 

Order Card - Download and Print!

If you would like an extra hard copy version of the 2021 Cookie Order Card, connect with your Troop Cookie Manager for extras. 

When delivering your orders, be sure to include a Samoa Thank You so your cookie customers know how to connect should they need to stock up later! 

Door Hangers

Planning to go door-to-door and want to let your neighbors know more about your participation in the Girl Scout Cookie Program? Consider leaving a door hanger at their place so they can contact you when it is convenient for them to place their order. 

Door Hanger (Delivery)
 Door Hanger (Cookie Booths)
Door Hanger Post-It
Thank You Samoa Re-Order Card

NEW! Order door hangers through our GSWO Shops!

If you'd prefer, you can now order pre-printed versions of our door hanger for pick-up or delivery! These are available at cost for GSWO members to make the Girl Scout Cookie Program as easy as possible!

  • Pick Up from Your Local Girl Scout Center: $1.50 for 50 Door Hangers
  • Shipped to Your Door: $5 for 50 Door Hangers

Please note that printed door hangers will still need to be cut out and written on! It's a great girl-led activity.

Door Hanger Order Form

In-Person Cookie Booth Promotions

Looking to make your Cookie Booth stand out? Consider yard signs or feather banners! Signs can be purchased through the GSWO shops or check out any of the downloadable graphics from littlebrownie.com to use to make your own. 

Large 7-foot feather banners can be reserved for use directly through our GSWO Regions Resource Centers. For assistance with reserving, contact Customer Care at 888-350-5090. To date, these are only available to reserve and are not available for purchase in the shops, however if you would like to purchase your own through a local printer, use this downloadable Feather Banner Template. 

Planning a socially distanced or drive-thru Cookie Booth? Let your cookie customers know either while you're there or ahead of time!

Click the thumbnail below to download the graphic.

Caption Sample:
Pop up at our Pop-Up booth on DATE at TIME at LOCATION! As a sweet reminder, please maintain 6-foot distancing and wear your mask. Thank you.

Beep beep! Yummy Girl Scout Cookies are outside waiting for you to pick them up at our Drive-Thru booth at LOCATION! Get a box — or a trunkful — of your faves today!

Cookie Donations

By donating cookies, cookie customers can double their giving efforts by supporting Girl Scouts and donating to others in need at the same time. It's a win-win! Plus, girls learn about philanthropy and the power of giving back to their local communities. So, that's a win-win-win. Even better!

Girl Scouts of Western Ohio has two cookie donation programs available for troops: Cookies for a Cause and Troop Gift of Caring.

Cookies for a Cause & Promotional Tools

Through the Cookies for a Cause program, customers can purchase cookies that will be donated to several organizations that benefit different causes, including the military and veteran groups, health care, and food pantries.

Click the thumbnails below to download the resources.

Caption Sample:
 Donate a box (or six!) of Girl Scout Cookies to military and veteran groups, health care organizations, and food pantries! You can make a donation online while helping me hit my goal!


  • Cookies for a Cause Flyer

  • Troop Support Flyer

  • Cookies for a Cause Donation Receipts


  • Cookies for a Cause Social Media Graphic

Cookies for a Cause Partners

This year Girl Scouts of Western Ohio will be supporting 4 types of organizations through our annual Cookie Program with donations of everyone’s favorite cookies. This means we have more amazing partners for our cookie donation program! The partners are listed below, and will be updated as we form more partnerships in the future.

Food Banks
Shared Harvest
Freestore Foodbank
The Foodbank Inc., Dayton
West Ohio Food Bank
Toledo SeaGate Food Bank
The Dayton VA Food Pantry

Military Organizations
180th Fighter Wing
The Miami Valley Military Affairs Association
Wolverine Lake Community Packing Party for Troops                                      Yellow Ribbon Support Center

Veterans Organizations
The Dayton VA
The Toledo VA
The Cincinnati VA
Lima CBOC

HealthCare Organizations
Ronald McDonald House Charities of NW Ohio
Ronald McDonald House Charities of Dayton
Cincinnati Area Senior Services

Cookies for a Cause Challenge & Promotional Tools

This year, we've set aside this weekend, March 5-7, 2021 for the Cookies for a Cause Weekend. The goal? Fill 21 delivery trucks with 85,000 boxes of cookies for distribution by local non profits. 3 Days. 4 Causes. 5 Dollars.

Caption Sample:
Did you know you can donate a box (or six!) of Girl Scout Cookies to military and veteran groups, health care organizations, and food pantries? It’s true! And this weekend, Girl Scouts across western Ohio are looking to fill 21 trucks with Girl Scout Cookies to donate to these causes in our communities. Join us!


  • Cookies for a Cause Challenge Flyer


  • Cookies for a Cause Challenge Social Media Graphic


  • Cookies for a Cause Challenge Social Media Graphic

Troop Gift of Caring

Your troop can reach out to an organization in your community to collect orders for and deliver those donated cookies to through the Troop Gift of Caring program. The troop will decide who to partner with, collect the donations, and personally deliver the donated packages of cookies. It’s a great way to give back while teaching the troop valuable life lessons!

Troop Gift of Caring patches can be purchased through the regional shops.

Troop Financial Management

While managing your troop's Cookie Program can be conveniently handled through eBudde, there are a few resources you may need to access outside of the cookie system to assist you with the reconciling your finances for the program. 

ACH

Finances will be handled through Automated Clearing House (ACH) withdrawals. Troops will only have to make deposits into their troop bank account and the council will withdraw the balance due. In an increasingly paperless world, this means that girls, families, and troops will be able to cut down on the deposits, receipts, cash, and checks! Plus, this helps to keep things contact-free and safe for everyone!

The Girl Scouts of Western Ohio Troop Bank Information Form is required for all troops to participate in the Product Programs. This form must be completed each membership year. 

1 | Complete the Bank Information Form*
Have your troop bank account information handy, you’ll need your Routing and Account numbers!
*this is required for every troop to participate in the Cookie Program. Not submitting this form will result in initial orders being withheld.

2 | Watch the brief Clover Go recorded training (optional)
In your confirmation email after completing the Bank Information form (above), you will receive a link to watch a short video explaining Clover Go. This is only required if your troop plans to use Clover Go.

3 | Set up your Clover Go Account! (optional)
Once you have watched the training you will be able to create your Clover Go account so that your troop can accept credit card payments anywhere, anytime! This is only required if your troop plans to use Clover Go.

Ready to go? Complete your Bank Information Form now!

Council will perform two ACH (Automatic Clearing House) withdrawals based on the amounts and dates below.

  • February 24, 2021: $1.00 per package sold only on initial order will be withdrawn (not including shipped/donated orders on Digital Cookie)
  • March 31, 2021: Remaining balance due will be withdrawn

See page 23 of the Cookie Book for more details.

Financial Forms

In the unlikely event that experience financial issues during your troop's Cookie Program, there are guidelines and forms in place to assist you.

Should you be unable to collect funds owed from a Caregiver, the council office will assist with attempts to reconcile those funds, if the proper documentation is submitted. In this instance, an Unpaid Funds Collection Assistance Form should be completed along with uploads of receipts or any other corresponding paperwork. As long as the documentation is received, these funds will be removed from the balance owed by the troop to council while the process of collection attempts continues.

During the season, should you accept a check that later bounces or is returned for insufficient funds,, please complete the Check Recovery Assistance Form along with any coordinating paperwork to recieve reimbursement for the check and bank fees.  Reimbursement will be handled by deducting the amount of the check and fees from the final balance owed to council if submitted by the deadline.

Clover Go

Clover Go is a credit card processing app available for all of our troops and all of our girls! GSWO is partnering with a company called Fiserv (formerly First Data) to offer the Clover Go App to make this an option in our council.

This means troops and girls will be able accept credit cards at booths and when going door to door. All funds are directly deposited into the troop banking account making it fast, easy, and efficient to accept credit cards!

And the best part? Girl Scouts of Western Ohio is covering all of the processing fees!

Watch the video below and then visit girlscouts.firstdata.com to complete the process. 

 

Handouts:

Clover Go Introduction
This Clover Go handout gives a quick overview of Clover Go and some of the FAQ's. 

Clover Go Troop Boarding
This Clover Go handout shows the step by step Troop Boarding process. This is the process that verifies Troop Cookie Manager membership and connects to their troop to Girl Scouts of Western Ohio in the Clover system. 

Clover Go Troop Set Up
These Clover Go instructions provide screenshots and tips for navigating the Clover Go app in order to process transactions. Recommended for anyone using the Clover Go app, troop leaders, cookie managers, and caregivers using the app with their Girl Scout.

Clover Go App Instructions
These Clover Go instructions provide screenshots and tips for navigating the Clover Go app in order to process transactions. Recommended for anyone using the Clover Go app, troop leaders, cookie managers, and caregivers using the app with their Girl Scout.

Clover Go Reporting
Use this Clover Go guide for help in understanding the reporting features in Clover Go. This will help the Troop Cookie Manager reconcile finances at the end of the Cookie Program. 

Clover Go Troubleshooting
This Clover Go guide will help with some of the more common errors that could be experience while using Clover Go. If experiencing technical difficulties not addressed here please contact the Clover support team 24/7 at 855-276-5008.

Clover Go Complete TCM Training
This Clover Go training is a compilation of all the individual guides and handouts. Containing everything a Troop Cookie Manager would need to know about Clover Go. 

Keep your Clover Go transactions professional by downloading the Girl Scouts of Western Ohio logo here and adding it to your app so it appears on all of your cookie receipts!

 

 

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