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  1. Members
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  4. Volunteer Essentials
  5. Troop Management

Troop Management

 group of girl scouts looking at laptop computer with adult volunteer
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Leadership is more than “being in charge” or having a title; it’s recognizing that you’re a part of a team and understanding that team’s needs and interests. 

Your Role as a Girl Scout Volunteer toggle arrow

Without you, the volunteer, Girl Scouting could not happen in Western Ohio. THANK YOU for volunteering and investing your time and energy into girls! Your interests and life experiences make you the perfect person to partner with girls, create a safe environment where girls can work together, and each girl can achieve her highest aspirations. Have no doubt: YOU, as a Girl Scout volunteer, are helping girls make a lasting impact on the world.

Girl Scout volunteers have an important responsibility to be excited about everything this opportunity affords you: a chance to help girls succeed, play a critical role in their lives, and watch them blossom! You also want to be someone who enjoys the activities you’ll be embarking on with the girls—whether you’re volunteering at a camp, working with girls who are traveling, or partnering with girls on a short-term series on a topic that interests you.

As a Girl Scout volunteer, you’ll serve as a partner and role model to girls. You’ll also work closely with a co-volunteer, because two adults must be present at all times when working with girls, and at least one of those volunteers must be female and not related to the other adult. Men can serve as troop volunteers, but an adult female who is not related to the male volunteer must be present at all times. Only in cases of emergency is a girl to be alone with only one volunteer. Remember to also check the adult-to-girl ratios in the Safety section. Volunteers must be at least 18 years of age and eligible to be an adult member.

Your Responsibilities


Regardless of your volunteer position, all volunteers share the following responsibilities:

  •  Accepting and applying the Girl Scout Promise and Law.
  • Maintaining your membership with Girl Scouts.
  • Facilitating a safe experience for girls.
  • Implementing the three program processes and the foundational Girl Scout Leadership Experience.
  • Facilitating and partnering with other volunteers, caregivers, and staff to ensure a positive, safe experience for all girls and adults.
  • Sharing your knowledge, experience, and skills with an appropriate, positive, and flexible approach.
  • Working in a partnership with girls so that their activities are girl-led, allow them to learn by doing, and allow for cooperative (group) learning; you’ll also partner with other volunteers and council staff for support and guidance.
  • Overseeing troop funds with honesty, integrity, and careful record-keeping.
  • Maintaining a close connection to your service unit support team and council support team.
  • Understanding and following all Girl Scouts of Western Ohio and GSUSA volunteer policies and procedures.
Planning for Your First Troop Meeting toggle arrow

Depending on the ages of your girls, you might take the lead in guiding the structure and experiences of your troop. This includes how and when meetings are held, to how the troop communicates, from steering girl-led activities to setting financial expectations. You’ll make these decisions collaboratively with your volunteer team or co-leader, as well as with input from the girls and their caregivers.

Use these questions to guide your conversation with your troop committee volunteers or co-leader before discussing these topics with caregivers:

  • When will we meet and for how long? How frequently should we schedule troop meetings? 
  • Where will we meet? Your meeting space should be somewhere safe, clean, and secure that allows all girls to participate. Some great meeting space ideas include schools, places of worship, libraries, and community centers. If working with teens, consider meeting at coffee shops, bookstores, or another place they enjoy.
  • Which components of the uniform will families need to purchase?
  • Will our troop be a single-grade level or facilitated as a multi-level troop with girls of many grade levels combined into one troop? If multi-level, how will we make sure they each get an age-appropriate experience?
  • How will we keep troop activities girl-led? Use the Volunteer Toolkit (VTK) to help you through this process by exploring options for activities and reviewing the meeting plans and resources lists.
  • How often are we going to communicate to troop families? What method will we use to keep families in the loop? 
  • Will our troop charge dues, use product program proceeds, and/or charge per activity? How much money will we need to cover supplies and activities? What should our financial plan look like? 

Choosing your Meeting Place

What makes a great meeting space? Selecting a designated meeting time is at the discretion of you and your co-volunteer(s). If you choose to meet regularly, you will need to decide what day and times work best for the girls, for you, for your co-volunteer(s), and for other adults who will be presenting or mentoring. Will you meet once per week, twice a month, or once a month? Is after-school best for the girls? If yes, can your co-volunteer(s) meet at that time, or will meetings work better in the evenings or on the weekends?

Where to meet can be a bit trickier: A meeting place needs to provide a safe, clean, and secure environment that allows for the participation of all girls. You might consider using meeting rooms at schools, libraries, houses of worship, community buildings, childcare facilities, or local businesses. For teens, you can also rotate meetings at coffee shops, bookstores, and other places that girls enjoy spending time. 

Here are a few considerations as you visit potential spaces: 

  • Cost: The space should be free to use. 
  • Size: Make sure the space is large enough for the whole group and all planned activities. 
  • Availability: Be sure the space is available for the day and the entire length of time you want to meet.
  • Resources: Ask if tables, chairs, and furnishings come with the room and ensure that the lighting is adequate. A bonus would be a cubby of some sort where you could store supplies or a safe outdoor space for activities.
  • Accessibility: Be sure the space can accommodate girls with disabilities, as well as caregivers with disabilities who may come to meetings.
  • Safety: Potential spaces must be safe, secure, clean, properly ventilated, heated (or cooled, depending on your location), free from hazards, and have at least two exits that are well-marked and fully functional. Also be sure that first-aid equipment is on hand.
  • Facilities: It goes without saying, but make sure that toilets are sanitary and accessible.
  • Communication-friendly: Check for cell reception in the potential space and whether Wi-Fi is available. 
  • Allergen-free: Ensure that pet dander and other common allergens won’t bother susceptible girls during meetings.

Need a few speaking points to get started? Try: 

“I’m a Girl Scout volunteer with a group of [number of girls and age level] girls. We’re doing lots of great things for girls and for the community, like [something your group is doing] and [something else your troop is doing]. We’re all about developing leadership skills—the kind that girls use in their daily lives and the kind that makes our community better. We’d love to hold our meetings here because [reason why you’d like to meet there].”

Stuck and need additional support? Contact your council or your service unit support team for help with a troop meeting place. The use of private homes and non-public places for meetings and events is discouraged and should rarely occur. Contact Customer Care with any questions. Girl Scouts wants to ensure girls, adults, and assets are always safe and protected. Functions held at private homes and residences are not protected under Girl Scouts insurance, and the organization is not liable for any damage to private property. 

Girl Scouts encourages the use of public spaces covered by insurance and that have properly outlined safety measures in place in case of emergencies that are in accordance with local and state laws.  

Request for Certificate of Insurance 

When reserving a facility, including a troop meeting space, or in developing program plans with community organizations, volunteers may be asked to provide a certificate of insurance to verify Girl Scout liability insurance coverage. Volunteers may submit the Request for Certificate of Insurance form, found at gswo.org/insurancerequest. Certificates will be mailed/faxed directly to the location within two weeks. The certificates of insurance for each new membership year are not available until October 1st of the new membership year.

If a program provider or other organization requires the signing of a Hold Harmless Agreement, a copy of it will be requested and reviewed by one or more of the following: program and partnership manager, director of regional services, or director of program and partnerships.

Girl Scout Troop Size

The troop size “sweet spot” is large enough to provide an interactive and cooperative learning environment and small enough to encourage individual development. Research has shown that the ideal troop size is 12 girls; recommended group sizes, by grade level, are:

  • Girl Scout Daisies: 5–12 girls
  • Girl Scout Brownies: 5–20 girls
  • Girl Scout Juniors: 5–25 girls
  • Girl Scout Cadettes: 5–25 girls
  • Girl Scout Seniors: 5–30 girls
  • Girl Scout Ambassadors: 5–30 girls

A Girl Scout troop/group must have at minimum five girls and two approved adult volunteers. Double-check the volunteer-to-girl ratio chart to make sure you’ve got the right amount of coverage for your troop! Adults and girls registering in groups of fewer than five girls (or three for CSA troops) and/or two approved, unrelated adult volunteers, at least one of whom is female, will be registered as individual Girl Scouts to more accurately reflect their status and program experience. Individual girls are always welcome to participate in Girl Scout activities and events. There must be two troop leaders registered with each troop.

Multi-Level Troops

We do know that some troops are multi-level and therefore activities need to be age appropriate for each level. We recommend breaking the girls into their different age levels during the age-level specific portion of the troop meeting and bring all girls together for the opening and closing portions of the meeting (non-age level specific). This will sometimes require more adult volunteers to help manage the different groups. Please contact your staff support person for more ideas and support around multi-level troops.

Creating an Atmosphere of Acceptance and Inclusion toggle arrow

Girl Scouts embraces girls of all abilities, backgrounds, and heritage, with a specific and positive philosophy of inclusion that benefits everyone. The rich experience in Girl Scouting is a result of being made up of girls and volunteers reflecting diverse socioeconomic status, race, gender, physical and/or cognitive ability, ethnicity, primary language, and religion. Each Girl Scout is an equal and valued member.

Inclusion is an approach and an attitude, rather than a set of guidelines. Inclusion is about belonging, all girls having equal access to Girl Scout experiences and activities:

  • Welcome every girl and focus on building community.
  • Emphasize cooperation instead of competition.
  • Provide a safe and socially comfortable environment for girls.
  • Teach respect for understanding of, and dignity toward all girls and their families.
  • Ensuring all girls have access to the Girl Scout experiences..

Please note: Girl Scouts is working to translate many of its publications into Spanish. Over time, Girl Scouts will continue to identify members’ needs and produce resources to support those needs, including translating publications into additional languages and formats.

Transgender and Non-Binary Youth and Individuals

Girl Scouts is a program that honors and celebrates the evidence-based girl-only environment. These spaces provide safety, care, confidence-building opportunities, and a break from the dominant culture. We are proud to offer brave spaces for Girl Scouts to shine.

We respect the right of families and girls to make decisions about the way that their child’s gender is reflected in Girl Scouts. If a child lives as a girl in her daily life, she is welcome in Girl Scouts. We will honor and use the gender pronouns that best reflect the Girl Scout. We are loyal to the children and families who participate in our program and are evolving our inclusive practices all the time.

Inclusion for Individuals with Disabilities

As you think about where, when, and how often to meet with your group, you will find yourself considering the needs, resources, safety, and beliefs of all members and potential members. As you do this, include the special needs of any members who have disabilities, or whose parents or caregivers have disabilities. With this in mind, please don’t rely on visual cues to inform you of a disability. Approximately 20 percent of the U.S. population has a disability—that’s one in five people, of every socioeconomic status, race, ethnicity, and religion—and many can be ‘unseen.’

As a volunteer, your interactions with girls present an opportunity to improve the way society views girls (and their caregivers) with disabilities. The focus is on a person’s abilities—on what she can do rather than on what she/he/they cannot.

If you want to find out what a girl with a disability needs to make her Girl Scout experience successful, simply ask her or her caregiver. If you are open and honest, it’s likely they will respond in kind, creating an atmosphere that enriches everyone.

It’s important for all girls to be rewarded based on their best efforts—not on the completion of a task. Give any girl the opportunity to do her best and she will. Sometimes that means changing a few rules or approaching an activity in a more creative way. 

Here are some examples of ways to modify activities:

  • Invite a girl to complete an activity after she has observed others doing it.
  • If you are visiting a museum to view sculptures, find out if a girl who is blind might be given permission to touch the pieces.
  • If an activity requires running, a girl who is unable to run could be asked to walk or do another physical movement.

When interacting with a girl with a disability, consider these final tips:

  • Speak directly to her, not through a parent/caregiver or friend.
  • It’s okay to offer assistance to a girl with a disability, but wait until your offer is accepted before you begin to help. Listen closely to any instructions the person may have.
  • Leaning on a girl’s wheelchair is invading her space and is considered annoying and rude. Also, grabbing the wheelchair without permission to “move” them.
  • When speaking to a girl who is deaf and using an interpreter, speak to the girl (in a normal voice) not to the interpreter.
  • When speaking for more than a few minutes to a girl who uses a wheelchair, place yourself at eye level.
  • When greeting a girl with a visual disability, always identify yourself and others. You might say, “Hi, it’s Sheryl. Tara is on my right, and Chris is on my left.”
Registering Girls with Cognitive Disabilities

Girls with cognitive disabilities should be registered as closely as possible to their chronological ages and wear the uniform of that grade level. Make any adaptations for the girl to ongoing activities of the grade level to which the group belongs. Young women with cognitive disorders may choose to retain their girl membership through their 21st year, and then move into an adult membership category.

Service Animals 

Girl Scouts of Western Ohio allows service animals per the guidance of the American Disabilities Act (ADA). The ADA defines a service animal as a dog who is trained to take a specific action when needed to assist the person with a disability. The handler is responsible for caring for and supervising the service animal, which includes toileting, feeding, grooming, and veterinary care. Girl Scouts of Western Ohio is not obligated to supervise or otherwise care for a service animal. Emotional support, therapy, comfort, or companion animals are not permitted on Girl Scout properties.

Troop Management Tools and Resources toggle arrow

From toolkits and guides to regular contact with experienced people, you’ll have all the support you need to be a Girl Scout volunteer. Here’s a list of some important resources you’ll want to check out.

The Volunteer Toolkit 
The Volunteer Toolkit (VTK) is a customizable digital planning tool for troop leaders and co-leaders to easily manage their troop year-round and deliver easy, fun troop meetings. Accessible via desktop and mobile devices, the VTK saves you time and energy all year long, so that you can focus on building the skills in every girl, ensuring she has every opportunity she deserves to build a lifetime of leadership, success, and adventure. 

Girls have more fun when they can shape their own experiences, do hands-on activities, and work together as teams. With the VTK, girls and leaders can explore meeting topics and program activities together, and follow the fun as they plan their Girl Scout year. 

Through the Volunteer Toolkit, troop leaders can: 

  • Plan the troop’s calendar year and meeting schedule. 
  • Email caregivers with one click. 
  • View the troop roster, renew girls’ membership, and update girls' contact information. 
  • View meeting plans for Journeys and badges, including suggested tracks for multi-level groups (K–5 and 6–12). 
  • Customize meeting agendas to fit your unique troop. 
  • Explore individual meeting plans that show a breakdown of every step, including a list of materials needed, editable time allotments for each activity within a meeting, and printable meeting aids. 
  • Record girls’ attendance at meetings and their badge and Journey achievements. 
  • Add council or custom events to the troop’s calendar. 
  • Submit troop’s finance reports (depending on the council’s process). 
  • Easily locate both national and local council resources, such as Safety Activity Checkpoints.  

Caregivers can:  

  • View the troop’s meeting schedule and individual meeting plans to stay up to date on the badges and Journeys they are working on. 
  • Renew their memberships, and update their contact information. 
  • View their Girl Scout’s attendance and achievements. 
  • See upcoming events the troop is planning or attending. 
  • Easily locate both national and local council resources, such as the Family Hub. 
  • View the troop’s finance report.

Get started by visiting MyGS.

Rallyhood

Meet other Girl Scout volunteers from across western Ohio and southeastern Indiana on Rallyhood, our all-in-one communication and collaboration platform! Get fast answers and feedback from council staff and other volunteers! Rallyhood can also be used as a way to manage your troop, creating signups taking payment, sharing pictures and more. For more information contact Customer Care or if you are ready complete this JotForm for your troop rally. Visit our Rallyhood page.

The Girl’s Guide to Girl Scouting 

What does it mean to be a go-getting Girl Scout? It’s all in The Girl’s Guide to Girl Scouting. These grade level-specific binders will help you break it down for your girls. It’s part handbook, part badge book, and 100 percent fun! Reserve a copy at the council's Resource Center.  

Safety Activity Checkpoints

Safety is paramount in Girl Scouting, and this resource—Safety Activity Checkpoints—contains everything you need to know to help keep your girls safe during a variety of exciting activities outside of their regular Girl Scout troop meetings. 

Tips for Troop Leaders


When you’re looking for real-world advice from fellow troop leaders who've been there, this volunteer-to-volunteer resource, called Tips for Troop Leaders has what you need for a successful troop year.

Girl Scout Volunteers in Your Community

Remember that Girl Scout support team we mentioned? You’ll find them in your service unit! Troops are organized geographically into service units or communities. You’ll find a local network of fellow leaders and administrative volunteers ready to offer tips and advice to help you succeed in your volunteer role. 

Girl Scout Participation in Activities with Other Scouting Organizations toggle arrow

The decision by Scouts BSA to open the Boy Scout program to girls has fundamentally altered the nature of the relationship between Boy Scouts and Girl Scouts nationally and locally. Local relationships between BSA and Girl Scout councils that have led to partnerships and joint activities in the past now may create confusion in the marketplace regarding the relationship between Girl Scouts and Boy Scouts. Joint participation in activities will increase that confusion and contribute to the misperception that Girl Scouts has merged, or is somehow interchangeable, with Boy Scouts. 

To be clear: 

  • Girl Scouts of Western Ohio is—and always has been—a completely separate and independent nonprofit organization from any other youth-serving or scouting organization and is not now, nor has never been, affiliated with, partnered with, a subsidiary of, or otherwise engaged with any other youth-serving or scouting organization.
  • Girl Scouts of the USA and Boy Scouts of America were founded separately, incorporated separately, and have existed as two completely separate and distinct organizations for more than a century. That has not changed, nor will it ever.
  • Girl Scouts of the USA does not share or overlap membership or finances with Boy Scouts of America.

To protect the integrity of the Girl Scout brand and reinforce our programming as unique, girl-only, and best in class, we must ensure that the activities in which girls participate are exclusive to the Girl Scout program, are safe and girl-led, and are conducted under the appropriate supervision of Girl Scouts.

 

© Copyright 2009–2026 Girl Scouts of the United States of America.  All rights reserved. All information and material contained in Girl Scouts’ Volunteer Essentials guide (“Material”) is provided by Girl Scouts of the United States of America (GSUSA) and is intended to be educational material solely to be used by Girl Scout volunteers and council staff. Reproduction, distribution, compiling, or creating derivative works of any portion of the Material or any use other than noncommercial uses as permitted by copyright law is prohibited, unless explicit, prior authorization by GSUSA in writing was granted. GSUSA reserves its exclusive right in its sole discretion to alter, limit, or discontinue the Material at any time without notice.

 
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